Rated 4.4 out of 5 by 141
Rated 5.0 out of 5.0 by NJPaul Recent Staty
My overall all experience was pleasurable. The staff was friendly, courteous and very helpful. The location of the hotel was very convenient and the accommodations were very clean. I would recommend this location as well as the Holiday Inn Express for anyone traveling on business or pleasure.
August 27, 2015
Rated 3.0 out of 5.0 by GS683 Not Impressed
Older property and shows it; housekeeping average at best. No coffee cups for dusty machine in room. The A/C needed re-calibration and the heat strip was not cleaned this year. Breakfast had broken pancake maker and the hot food was only half available and not refilled (at 8:00AM). On the up-side the desk staff was friendly and welcoming.
August 23, 2015
Rated 5.0 out of 5.0 by Ronnnnnnn Nice bed
Nice bed and service. Survey is too long. This is redundant and unnecessary! Make this optional or I might not fill out another survey!
August 14, 2015
Rated 4.0 out of 5.0 by ciVic2014 Great staff
The staff at Coon Rapids made me feel like I was a valued guest
August 10, 2015
Rated 5.0 out of 5.0 by kkb5d Room updates needed, but still great stay
The good: THE STAFF!!! Best hotel staff ever. Always upbeat, friendly, and welcoming. The breakfast was what I've come to expect from HI-Express - lots of variety, hot and cold items. Towels are awesome, thick
July 31, 2015
Rated 4.0 out of 5.0 by Cindy J Room/Breakfast
Very comfortable beds, bathroom was huge. Liked that. Staff was nice, Breakfast very good 3 days of it and it was different. Eggs, pancakes, muffins, not much fruit but good choices otherwise.
We were unable to use the pool and that was my biggest disappointment. The pool had a crack in it or something and there was nothing wrong with the hot tub but we couldn't use that either We were there at 5 on Monday and left on Thursday so that was a big bummer.
Otherwise it was nice.
July 28, 2015
Rated 5.0 out of 5.0 by Milo666 Large room and great price
It was a very comfortable and spacious room for the price. I used the Fitness Center as well, and it was sufficient for short trips.
July 27, 2015
Rated 5.0 out of 5.0 by Lydz A nice stay
Staying away from home at a hotel is never going to be 5 star, perfect. Saying that I would like to say that the Holiday Inn Express in Coon Rapids, MN was a pleasant stay. My two complaints/concerns are picky but I want to share them. First of all the hotel smells like air freshner. I hate artificial smells. I wish they would use more earth friendly cleaning products that do not have artificial scents. Baking soda and vinegar are wonderful products that should be used to clean. Masking a smell with another scent does not work. The second picky thing I would like to say is that the breakfast was good but could have been better. A little fresh fruit would have been so welcome. Some melon cut up would have been wonderful. It is cheap to buy in the summer which is when I stayed. The eggs were ok but not great. Maybe a different egg mix should be used. The laundry area on the second floor had a washer and dryer. The dryer was broken for the four days and three nights we stayed there. Call an electrician or buy a new one. Opened the windows in my room to air out the scented cleaning products. Helped some......
July 21, 2015