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Rated 4.3 out of 5 by 291 reviewers.
Rated 5.0 out of 5.0 by Breakfast ALWAYS Late Breakfast was always late, and items were often overlooked or forgotten by the staff. Don't plan on eating breakfast at this hotel if you have an early morning meeting. May 31, 2016
Rated 5.0 out of 5.0 by comfortable stay and accommodating staff In town for a family wedding, with several family members at the hotel. In addition to comfortable accommodations, they permitted us to use the breakfast area in the evening to have a place to gather as a family, which was most appreciated as we came from all over the US and rarely get to spend time together. The extra care shown by the staff to make this happen was most appreciated and added special memories to our special weekend. Thanks so much!!!!!!!!!! May 26, 2016
Rated 5.0 out of 5.0 by Pleasurable Stay The staff treated us like we mattered so much to them. The facilities helped us have a fantastic time. The staff went out of their way to ensure my parents who are in their 90s had a comfortable stay even though the handicapped room we reserved was unavailable due to circumstance out of there control. The facilities provided space for our large family to spend time together and have a great time. May 24, 2016
Rated 5.0 out of 5.0 by Lansing Stay Great Hotel ! No issue and staff was pleasant and attentive. Room was excellent as was the breakfast they served.. Hotel was central located to Mall and highways May 24, 2016
Rated 4.0 out of 5.0 by Good location/service Easy to access location and good service from staff. May 16, 2016
Rated 1.0 out of 5.0 by gone downhill We have used this hotel for over 6 years, and always thought it was really nice. This last visit was horrible. The room carpet was almost worn bare, the toilet seat was very loose and the toilet itself kept running until the handle was "jiggled". There were stains all over the wall and carpet in the breakfast room . The worst part was the internet service. The desk staff came up to our room to try to get our IPads connected. His solution was for us to try and stand out in the hallway to get a connection or go down to the breakfast room, which had a super slow download speed. We had to go to a local coffee shop for internet service for my husband to retrieve messages he needed for the weekend. After all these years, we will not be back to this hotel! May 3, 2016
Rated 4.0 out of 5.0 by Aim to Please I've stayed here several times, and I find that the staff always go above and beyond to ensure that guests are content and happy. I truly appreciate the staff here! May 2, 2016
Rated 5.0 out of 5.0 by Convenient location and great staff. Nice Holiday Inn express. Attentive staff, quality bedding and pillows. Only complaint is the carpets could use a cleaning or replaced. May 2, 2016
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