 Guest Reviews
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90%
Recommend This Property
Overall Experience 4.3
90%
Recommend This Property
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Noisy remodeling; some unpleasant front desk staff
ByS.S.
August 23, 2018
The top floors look nice after the remodel, but the finishing leaves a lot to be desired (e.g., wall thermostat hanging by a wire). Extremely noisy hallways and noise coming from the remodeling. Windows allow a lot of noise from Route 100 and daily garbage pick up. Check in was pleasant, but check out staff and other inquiries with different front desk staff were met with unpleasant and unhelpful attitude. "Business center" printer had no black ink and printing a simple document took 20 minutes to resolve. Breakfast was normal for HiEx. Breakfast and cleaning staff were pleasant. In the future, I will avoid this hotel.