 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.5
89%
Recommend This Property
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Dinged-up newer hotel
ByElliot_work
August 04, 2022
Tons of scratches/dents in the walls/doors. Doors have a wide gap to the frames. Weight room was locked - staff couldn't get the door open. No water available even if I could get in there. Only one elevator for the customers.
Beds are hard dirty tub
Bysnuggs30
August 01, 2022
Room was clean but beds are hard and stains in the tubs so we couldn't take showers. Friendly front staff and clean lobby. Breakfast was ok. Dirty windows and room needs updated. Not a bad place but it does need updated.
Air conditioner
ByTeOni
July 25, 2022
Air conditioner needs to work better, especially on the 4th floor. I was told by another guest theirs was not working at all and they had to be moved.
Clean and comfortable
ByUdontgnomee
July 16, 2022
Everything was excellent. The entire hotel was clean and room was comfortable.
Got billed for reservation I canceled thanx…..
ByWyndham customer
July 14, 2022
Made reservation in February and canceled in May even had a confirmation email saying it was canceled, but can’t find it, it was months ago. Didn’t think I needed anymore. Did not even get a reminder of the up coming stay luckily noticed it on my credit card bill. When I asked about it they said there was no cancellation and I was screwed thanks won’t book again……. You are thieves…..
Clean Hotel
ByDRI-3415
July 11, 2022
The hotel was clean and nice. Staff was friendly. It was located on my route to my business meeting. Bed was comfortable.
Nice, but a lot needs to be done to bring it up to standards.
ByColonel SPG
June 23, 2022
Lots of things need work. Coffee at night was cold (probably left over from breakfast. No label on coffee telling it it was decaf or not. Coffee maker in room was unplugged and outlet was behind refrigerator. Pancake maker was broken. Two ice machines were broken. Wifi didn't work with Apple, and staff had no idea why. Signature cin. rolls were replaced with cheap store rolls. No English muffins. Drain in bathroom sink did not work properly. On the other hand it was a clean comfortable room.
Second stay will b our last
Byindianfandfw
May 31, 2022
We stayed at this property 3 years prior and were impressed with a family members first floor king room. Our attempt to reserve first floor king this visit failed, however 2 family members both got first floor rooms.. We'll avoid booking any hotel that has only 1 elevator that can't provide 1st floor rooms. Wish I had checked Hampton down the street.
Won’t stay at this one again
ByJfender
May 30, 2022
Our room had mold in the tub. The lights in the stair wells were flickering. My friends room had a lamp that went to the ceiling and was not secured so it was leaning outward. Her air conditioner had wires coming out of it and her window had white stuff all over it so you couldn’t see out very well.
Meh
ByAeriexox
May 29, 2022
Not the best stay of a holiday Inn express I have experienced.
Great Continental Breakfast
ByExNavyboy54
May 28, 2022
Be sure to check and make sure your room key card works in the exercise and pool room doors. Also, check the tub for a safety mat upon entering the room. If you see or experience any wrongs while staying here, stay on the management to correct the errors or your requests will be overlooked.
Mediocre at best
ByPamD
May 25, 2022
Forgot I stayed here on a previous trip and gave this property a poor review. The room was okay regardless of the dirty lounge chair and proximity to pool (loud) and high price. Desk person needs lessons in greeting guests. Other odd inconveniences make this less than my usual expectations at IHG properties.