Rated 4.4 out of 5 by 495
Rated 4.0 out of 5.0 Good hotel, bad airport pickup
Everything was excellent, including the airport dropoff, until I returned to BWI and needed to be picked up by the hotel shuttle. They said the wait would be 20 minutes, but I did not see the van for almost an hour, and it passed me by. The front desk did not correctly tell me where to meet the shuttle and I had to call back to get it straight with a different person at the front desk. When I got to the correct spot, I had to bang on the window to get the driver's attention. I have stayed at this hotel before, and the long wait for a pickup seems to be a continuing problem. It doesn't help when you are standing outside in the cold and see the other hotel shuttles, including a regular Holiday Inn shuttle (not to be confused with the Holiday Inn Express shuttle) pass by numerous times.
November 23, 2015
Rated 5.0 out of 5.0 Accommodating Staff
After recovering from a brief illness at about 2:30 AM, I asked the desk clerk if it was possible to get a bowl of cereal from the breakfast room. He was extraordinarily responsive, setting out cereal, milk and utensils.
November 20, 2015
Rated 5.0 out of 5.0 by frobie2 Great service
Stayed for 7 days. Close to my training destination. Also visited family. Comfortable rooms, good location to visit historical sites near by.
November 18, 2015
Rated 5.0 out of 5.0 by MarathonManxx Simply the Best
The team members make the difference. Always feel like home when I check in.
November 17, 2015
Rated 3.0 out of 5.0 by Radx BWI
Hotel was clean & comfortable. Location is great, near car rental pickup and airport. Hotel staff need some improvement in their customer service, otherwise, good place to stay.
November 14, 2015
Rated 5.0 out of 5.0 by Vacatrion Park and Fly
I stayed here twice this year on the Park and Fly status in which you stay one night before or after your trip and leave your car in their parking while gone. There is a 24 hour airport shuttle and breakfast available. Staff were all friendly and helpful. The rate is a little higher than the usual one night rate, but it can be worth it, especially if you are going for more than a week, in which case it might be cheaper than airport parking.
November 14, 2015
Rated 4.0 out of 5.0 by cliffmc Comfortable bed as usual
Good friendly hotel if you're in the area. Easy to get to and easy to get to the airport.
November 9, 2015
Rated 3.0 out of 5.0 by DaveZurigo Needs mending
Hotel is close to BWI and Annapolis Jct industry facilities but in desperate need of a renovation. Everything seems old and shabby. Overhaul paramount!
November 7, 2015