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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.8

based on 833 reviews
98%
Recommend This Property

Ratings Breakdown

833reviews

  • 5 Stars
    688
  • 4 Stars
    113
  • 3 Stars
    22
  • 2 Stars
    7
  • 1 Stars
    3

Great Experience

By

June 26, 2017

club

From the time I walked in the door until i left the next day, the experience was good and professional. Great staff and clean facility. I would strongly recommend and I'll stay at this hotel again in the future.

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Clean and comfortable

By

June 26, 2017

club

Always stay at holiday inn after bad experiences with lower price competitors. You get what you pay for and Holiday Inn always delivers. Great hotels with excellent service. Would recommend to anyone.

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Good nights sleep

By

June 26, 2017

Very comfortable room we use the handicap rooms and they were great

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Great breakfast choices!

By

June 24, 2017

Best options and quality for that type of breakfast in a long time!

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great place to stay

By

June 24, 2017

I enjoy stopping at this hotel on my way to North Carolina. I have stayed here before and I wasn't disappointed in the quality of the room and service. The breakfast was a nice selection and the staff was very friendly

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Really nice place

By

June 21, 2017

A bit off the beaten path but worth it. The overall facility was very nice however I couldn't get the tv to work properly and the internet would not allow me to use anything but google--no safari, firefox or even yahoo. I just gave up and read a book and went to sleep. The breakfast was pretty sorry. I don't know what the meat selection was if any since there was none available when I was eating.

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Great location

By

June 21, 2017

platinumelite

Excellent location if you are planning to visit Smoky Mountain area.

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Great place

By

June 19, 2017

club

Friendly staff, good location, modern comfortable rooms, great breakfast. What more do you need?

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Kodak

By

June 19, 2017

Great room for great price.
Location is awesome. Next to a lot of great stuff.

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Great place to stay for vacation

By

June 18, 2017

Location, cleanliness,breakfast, quiet, courteous friendly staff..... everything was excellent

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best stay ever in a motel

By

June 13, 2017

club

food was very good.the sever was a very nice lady.this stay was 3 times for me and my wife.we have never been more happy with any motel in 50 yrs. of travel. thanks to everyone at holiday inn express at kodak east sevierville tenn.

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Convenient location

By

June 12, 2017

club

Good, clean property. Bass Pro Shop and several eateries within walking distance. Across highway from Double A baseball park - Tennessee Smokies. Very friendly staff. Breakfast lady is top notch.

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