 Guest Reviews
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86%
Recommend This Property
Overall Experience 4.2
86%
Recommend This Property
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Comfortable Stay
ByCanuck63
August 08, 2016
Comfortable rooms and very attentive staff. Should have a better set-up for business traveler with a working desk.
Convenient and friendly
ByAbie3
August 07, 2016
I have stayed at this property several times in the past couple of years and always come away satisfied. Very friendly and helpful staff and comfortable rooms and a well serviced breakfst area. Overall would not hesitate to recommend this property
Dependable Quality
Bytgrove
August 04, 2016
This hotel is indicative of the quality of lodging provided at all Holiday Inn Express' hotels.
Helpful staff, comfortable accommodations
ByMom06/04
August 04, 2016
I have stayed in this hotel four times since the beginning of the year for business purposes so when planning my family getaway the choice was an easy one to make. My experience for this particular visit, similar to my previous experiences was a great one. The young lady who checked us in went out of her way to accommodate my request for a refrigerator and placed us in a suite with not only a refrigerator but a small kitchen area. Upon checkout the same young lady was there and asked how our stay was, if everything was satisfactory, and wished us a pleasant day. All of the staff were pleasant and greeted us with a smile. It was an all around good experience with nice people and comfortable accommodations.
Our last stop in NY
ByBompa
August 03, 2016
This was our last stop in NY before flying home to California. We had just spent a week in Cooperstown, enjoying watching our grandson play in the the big youth baseball tournament.
We had planned on stay here fro our first night in NY as well, but airline issues caused us to arrive the day following the one we had figured on... but.. after I called from home explaining that there was no way we were going to be able to make it on time, they very kindly waived the room charges for that first stay even though, they did not have to under the terms of our reservations! Super kind and very much appreciated!
We had a super early flight home..6:00am, so I needed to turn our rental car back in the afternoon before our flight... I needed a ride back from the off airport rental yard... no problem, the shuttle actually followed me over to the car lot and then brought me back... no sweat!
If I am ever back in the area... you guys will have my business for sure!
EXCELLENT
Bymartymart
August 03, 2016
SEE YOU NEXT YEAR
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Nice Hotel, Terrible Staffing
ByJoek73
August 02, 2016
The hotel itself is very nice, clean and comfortable. However the staff would rather argue than listen and completely ruin a nice establishment.
fire alarm, but no information
Byned shimelfeeney 1
August 02, 2016
The staff should have let us know what was going on. Was it a false alarm? Was it safe to return to our room?
Awesome stay and team!
ByJohn_Carbona
August 01, 2016
I so enjoy every stay and the team are so awesome.
I recommend this location highly.
Love the changes you've made with the kitchen staff. Breakfast quantity and quality of food has never been better.
Conviences
ByCozmo354
August 01, 2016
Very surprised there was no minifridge in the room Had to go buy a cooler for the week.
Good Experience
ByNick.name1
July 31, 2016
Enjoyed stay. Staff was helpful and courteous. Happy with breakfast selections. Would stay here again.
évaluation
Bymbmb002
July 22, 2016
mauvaise qualité de la piscine
déjeuner en retard
ai eu les clés d'une chambre déjà occupée