 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property
Overall Experience 4.3
87%
Recommend This Property
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Clean rooms
ByTd3d
April 30, 2021
Rooms very clean and tidy breakfast wasn't great but staff was decent
Stay
BySal40
April 28, 2021
Need to upgrade breakfast, bed was comfortable, bathroom clean but Need to be clear with room, my room stated fridge and I had no fridge when I got there it was not fridge also tv remote wasn’t working properly.
Very pleased!
ByJax22
April 27, 2021
My stay was a very pleasant one. Staff was wonderful and my room was clean, spacious and comfortable.
Excellent
ByTbss06
April 25, 2021
Will be back again very clean and comforting and professional fast staff
Exceptional hotel
Bymikequickster
April 24, 2021
Due to work issues I have stayed at this hotel Mon thru Fri since January. The staff is friendly and more than helpful. The hotel is clean and bright with sanitizing stations all over the place. I highly recommend this hotel if you are in the Latham area!
Came for the pool
By
April 21, 2021
had a nice night, clean room, nice pool, helpful staff
Coffee was not great
Terrible
ByAsh20
April 21, 2021
Spa didnt work at alll
No breakfast as they said they were all out
Room terrible to find
Ok.
ByRob5888-2
April 19, 2021
The property is great, the rooms newly renovated and spacious. I would definitely go back. Only thing I noticed was at checkin the night manager mentioned that damages would be charged to my card on file. Maybe that's a local standard saying but I'm Spire Elite - been doing this for a decade, never damaged a room and never had anyone say that to me before.
Horrible
ByLatia
April 15, 2021
I have picture as proof. It was horrible. It was no other hotels around. Are i would of left.
Clean but poor service
BySteve
April 15, 2021
The hotel and the rooms were clean and safe, but the staff was rude and not very helpful. I have been to other Holiday Inns that have done a much better job with breakfast during covid.
Mostly great
BySteve
April 08, 2021
The was friendly. The room needed a once over. The bathroom was nasty. Hairs in the shower, and the sink drain was stuck in the closed position. I was on a business trip and very much in a hurry to get everything done so free time was not available to switch rooms.
I told staff and they says they would look at it.
Not a fan
ByASIA
April 06, 2021
Not very happy with the room cleanliness, staff presentation, toilet barely flushing, location of room.. the price was terrible considering the conditions of the room. I will ever stay here again