Rated 4.4 out of 5 by 239
Rated 5.0 out of 5.0 by kckcarlson comfortable
enjoyed the stay but this part is extremely aggravating
June 8, 2016
Rated 4.0 out of 5.0 by Brianhd1971 Nice Rooms, and amenities except for the pool.
The hot tub was tepid warm. I asked about it at the front desk and was told first to run the bubbles to warm it up. And then I was told if that didn't work it was broken and someone would fix it the next day. Memorial Day. I was not offered points back and the hot tub obviously did not warm up after bubbles were run. (That's not how hot tubs warm up anyway, they have a separate heater) I feel like I was blown off about that.
Also, the hotel is situated across a Tyson Chicken processing plant. Unless you currently live across a chicken plant and won't notice the smell, keep your windows closed and the air on. I really don't know what IHG could do about that so you can't blame them for that.
Other than that, my stay was good. My girlfriend ran out of toothpaste on our trip and the front desk offered a travel size toothpaste. The rooms were nice, the breakfast was delicious, the staff was friendly.
June 7, 2016
Rated 5.0 out of 5.0 by mtsd clean, great food
clean, good food holiday inn express never lets us down, we pull in knowing we will be in a good hotel with no problems
June 3, 2016