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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 345 reviews
90%
Recommend This Property

Ratings Breakdown

345reviews

  • 5 Stars
    223
  • 4 Stars
    84
  • 3 Stars
    18
  • 2 Stars
    7
  • 1 Stars
    13

Great Experience!

By

November 19, 2019

club

Had a wonderful experience at this hotel.
From the super helpful and friendly staff, to the complimentary bath bombs and Epsom salts to help you relax, to the accommodating nature of the breakfast staff. This was a wonderful hotel to stay at and I would definitely recommend it to anyone.

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Enjoyable stay

By

November 18, 2019

club

I travelled solo with my three kids (7, 4, and 4months old) to this hotel for an exhibit we were visiting. The room was clean, the beds were very comfortable, the room had enough space for all of us.

The breakfast provided in the lobby was excellent (hot breakfast) something for everyone. The staff was friendly and helpful, the pool was not busy and great for my crew.

The bathroom in the room was clean but the tub and it’s fixtures were dated and hard to tell if dirty at first. (It was not)

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Clean throughout, great complimentary breakfast

By

November 16, 2019

club

We had no complaints. From check in to check out everything went smoothly. On checking in we were directed to a restaurant within walking distance which was what we needed due to snow and rush hour traffic.

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Air condition and heater and toilet

By

November 16, 2019

club

I stayed at the hotel from nov 15 to 16.
A/C and heater vwey noisy, we can not sleep.
Toilet is not flushing

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Sewage in the room

By

November 16, 2019

club

I stayed at the hotel from oct 18 to Oct 20, toilet was clogged and sewage came from below the door to our room
I stayed in the hotel from o
Nov 15 to Nov 16. Toilet also clogged and not flushing.

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Great relaxing stay

By

November 15, 2019

Only had a problem with the water pressure in the shower.

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Typical Holiday Inn

By

November 02, 2019

We stayed for an entire week. Staff were excellent. Food choices were ho hum. The renovations could have been fresher.

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TO visit

By

November 02, 2019

Fabulous hotel, easy train links into Toronto. Modern hotel

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Great Service and friendly staff

By

November 02, 2019

club

Location was great for our needs.
They checked us quickly and swiftly.
They served hot breakfast with good service.

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Slow WiFi

By

October 31, 2019

club

I am satisfied with my stay at this hotel. They have very good facilities and great customer services but the WiFi is very slow. I think they could do something about the WiFi to offer better experience to guests. I love their full breakfast. I had a good experience on October 19-20, 2019 and I would come back there sometime in December this year again. I recommend this Hotel to everyone because of their excellent services.

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Business stay

By

October 28, 2019

club

Front desk staff was very respectful and attentive. Easy check in. Breakfast staff kept eating area promptly clean. Sauna a bonus. No carpet in room was refreshing for an ihg chain.

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Food was great,loved pool and service was very good

By

October 25, 2019

club

I enjoyed my stay and will come again,very nice view stayed in room 416,would stay again.loved queen size beds and hosts.

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