 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.5
94%
Recommend This Property
|
Good room and very good service
ByHerbie73
August 10, 2016
The staff was very helpful and friendly. The hotel was clean and had no odors. The room was clean and the bed was comfortable. The room is not completely sound proof as I could hear the person above me walking across the floor at 7:00 am. I could also hear other ac units turning on and off.The bathroom was ok. The bathtub had one of those plastic replacement units put over the original tub, so the shower nozzle was a little low and I had to bend over to rinse. All in all it was a good value for the money I spent.
a great hotel, dissapointing stay
ByRuss 5
August 01, 2016
I have stayed here many times and really enjoy it, the staff is attentive, and friendly. Unfortunatley this stay was disappointing, internet service was poor, and I had to wait for a long time to speak to someone at the internet provider to correct.
I have a specific room request and for whatever reason it was not followed this time.
Hopefully my next stay this week, will return to the quality I am used to.
Pros & Cons
Byjsting
July 27, 2016
The breakfast was better than most Holiday Inn Express breakfasts I've had. Rather than make a bunch and let it sit, they kept putting out smaller amounts of fresh food which made it better. The biggest "con" in my opinion was the shower. Mine was set a bit low and I couldn't adjust it. I'm under 6 ft and the shower head was at my neck in my room. The reason I gave the answers I did in my rating is because there are so many hotels in the area, including other IHG hotels, that can offer just as good of an experience. Just a note, the hotel is owned by the same owners as "another brand of hotel" next door. You can go to the restaurant there and have it charged to your room at the Holiday Inn Express.
extremely nice employees
Byparnelli 51
July 27, 2016
I had a problem with the air conditioning and the staff
handled the problem very well. The breakfast is good and the hotel is very comfortable, and quiet.
Great Hotel
ByTunesx3
July 25, 2016
Very nice place. Great hotel, great front desk staff upon arrival. The room was more that what we thought we were getting which made it so much more accommodating for my family of 4. Breakfast area crew just as nice as the front desk. Hotel was very clean no matter where you were at, the lobby, the halls, the room, the bathroom. I would go out of my way by a few miles or minutes to stay at this property again. Did not use the pool area but seems many people were enjoying it.
Great Stay
ByAgent_Oso
July 21, 2016
One of the best Holiday Inn Express locations I have visited in the United States. Very nice facility, lots of amenities, clean, comfortable, great customer-focused staff, just pleased with a refreshing hotel experience.
visit to Olathe
ByJose333
July 19, 2016
Impressed with the welcoming receptionist. Room was comfortable.
Loft room was excellent
ByRobert2163
July 14, 2016
Check in was at 4pm, we arrived at 12: 30pm - the man behind the front desk gladly checked us in early to our loft room. We had been driving for sometime, so the early check-in was awesome. Our loft room was great, the kids loved it. Room and bathrooms were clean and bright. HIE in Olathe is our MUST stay hotel!!!
Great Staff
ByFinewine1
July 14, 2016
excellent hospitality
more amenities than I expected
Great breakfast, clean and quiet rooms
ByKB22
July 07, 2016
Stayed 4 nights, had a wonderful experience. My granddaughter had a blast in the pool, my niece used the exercise equipment, we were close to eating and shopping and easy access to the interstate for getting to our destinations. Your staff were so pleasant, your cleaning crew did an excellent job at tiding up. Would recommend this motel to all my friends and relatives!
Nice stay
Bydenisc99
July 07, 2016
No problems, Good Breakfast, was only there to sleep and eat breakfast. Would have liked to use the pool and hot tub but no time.
Ants dampened our enjoyment of an excellent suite
Byhiexpresshotelfan
July 06, 2016
We stayed at this Holiday Inn Express for 3 nights. We had a corner suite that had a bathroom, kitchen with microwave and refrigerator, living room and bedroom; plenty of room and nice accommodations that we have come to expect in Holiday Inn Express hotels. We were afraid that traffic sounds would be bad in this location, but the sounds did not keep us from getting a great night's sleep. There were, however, ants in the bathroom and kitchen. We reported the problem, but still had them the next night. The ants and the poor quality of the cooked breakfast items during the week days (better on the week-end) dampened the enjoyment of getting a suite.