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Rated 4.7 out of 5 by 110 reviewers.
Rated 4.0 out of 5.0 by A/C did not work. The first night the A/C unit made a noise that woke us up. In the morning the front desk moved us to a new room across the hall. We left and returned aound 10pm. The A/C in the new room did not work at all, very uncomfortable sleeping!! If we didn't have a problem with the A/C, the visit would have been perfect for us. We will be back. July 9, 2014
Rated 5.0 out of 5.0 by Great customer service makes for a great stay We had great customer service at this hotel which made our stay at this Holiday Inn Express great! The staff was super nice, the pool relaxing, and the room comfortable. The price was great too! I highly recommend this hotel. July 7, 2014
Rated 4.0 out of 5.0 by check in service We enjoyed our stay. We checked in about 1 am in the morning. called in advance to let them know we were checking in late> When we got there we called on the line because the door was locked. That was fine. The problem was after buzzing for 2 or 3 minutes or longer and calling we received no response. I think the one and only worker was asleep in the back room. His glasses were laying on the counter. We really thought we were not getting in. We felt helpless and thought we would have to sleep in our vehicle after traveling 7 hours. You may want to make sure this doesn't happen to anyone else. Thank you July 3, 2014
Rated 5.0 out of 5.0 by Satisfying stay I stay at a lot of Holiday Inn properties and am used to the level of service varying at different locations, but this hotel had excellent staff and clean accommodations. I would definitely recommend this hotel to other travelers in the Chattanooga area. July 1, 2014
Rated 5.0 out of 5.0 by 2nd time staying here Once again we really enjoyed our stay here, The staff is very nice and the breakfast crew made sure we were well taken care of. We'll be back June 30, 2014
Rated 5.0 out of 5.0 by Excellent place to stay Our stay at this Holiday Express was outstanding. The staff was friendly. The room was quiet and comfortable. We would stay here again if we come this way on vacation again! June 30, 2014
Rated 5.0 out of 5.0 by Great location! Very nice accommodations, great service and location! June 30, 2014
Rated 5.0 out of 5.0 by Great place! Staff was very accommodating. particularly when we had a malfunctioning TV remote. They took care of the problem right away. Also there is a plaza next door which has a GREAT Mexican restaurant....El Matador. It was an easy walk over! June 29, 2014
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