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Holiday Inn Express & Suites Pittsburgh-South Side

20 South Tenth Street , Pittsburgh, Pennsylvania 15203

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 1347 reviews
84%
Recommend This Property

Ratings Breakdown

1347reviews

  • 5 Stars
    703
  • 4 Stars
    337
  • 3 Stars
    140
  • 2 Stars
    86
  • 1 Stars
    81

Below average for Holiday Inn Express

By

November 10, 2019

platinumelite

Perfectly adequate, but we had multiple problems with key cards not working. Had trouble getting non-working lamp fixed. Room phone never worked.

Room was fine. We slept well. Was able to use desk and internet for business.

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good stay

By

November 08, 2019

club

location good staff good - need more breakfast items to chose from

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Staff are great but shuttle confusion

By

November 08, 2019

Been staying here for 4 years while visiting Pittsburgh for annual Steelers game. I was confused about the shuttle service after Steelers game. We ate at Jerome Bettis' Grille 36 after the game. I called shuttle to be picked up. I was told I had to wait 4 hours after game before pickup. Front desk Paul told me the shuttle does not pick up on North Side. I found this baffling because we always got a shuttle back to hotel even if we waited for traffic to settle down. Its cold and dark and no way would I walk to the free train back to First Ave with a special needs son. Information needs to be consistent. Ronell and Weston gave the consistent information

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4 star

By

November 07, 2019

platinumelite

Overall hotel was one of the better ones I’ve been too. And that’s why this was my second time in 2 years. And will be coming back next year.

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Great location, and a large comfortable room

By

November 07, 2019

The hotel location is great, very close to downtown. The rooms are very comfortable, clean and large beds. Good breakfast.

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Great Front Desk Staff

By

November 06, 2019

club

Nice room - super clean - wonderful front desk staff. They assisted my son who came to visit with getting into the parking lot since there was no on-street parking available.

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Recent stay

By

November 06, 2019

club

Rooms are large and beds were comfortable. I would definitely come back.

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Super Hotel, Super Location

By

November 06, 2019

club

I was traveling solo and was in town for a wedding.
I immediately noticed how clean and up-to-date the hotel was when I was checking in.
My room,(King Suite), was spacious and beautiful.
I got a super night’s sleep in a truly comfy bed and got ready for the wedding the next day.
Unfortunately, the taxi I called never showed up, so the Shuttle guy offered to drive myself
and 2 other wedding guests to the wedding just in time!! Saved the day, no joke!!

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Decent.

By

November 06, 2019

club

Convenient. Good price. The stay was quite and comfortable, I’m sure if I had a better view my experience would have been better.

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Weekend stay

By

November 05, 2019

club

Great hotel like any other Holliday inn express I’ve stayed at

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Good service

By

November 02, 2019

platinumelite

Ok..Good.... Breakfast could have been better... door lock did not work.. were given another room.. away from our other party..

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Great location for Carson Street activities

By

November 01, 2019

club

Clean room, friendly staff. Adequate breakfast and parking facilities. Close proximity to bars on Carson street. Great shuttle service

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