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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 758 reviews
90%
Recommend This Property

Ratings Breakdown

758reviews

  • 5 Stars
    468
  • 4 Stars
    179
  • 3 Stars
    57
  • 2 Stars
    27
  • 1 Stars
    27

Very impressed by Staff

By

July 20, 2017

My wife forgot an item in our room. The front desk agent (Ansjanea) called us after we checked out and informed us of our mistake. She then offered to mail the item to our home. This item was expensive and would have been easy to "overlook" it. However, Ansjanea and the housekeeper (Connie) exhibited exceptional integrity and character by informing us and helping correct our mistake.

In addition, the property is very nice, room was very clean, breakfast could be better.

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Gutes Erlebnis!!

By

July 20, 2017

platinumelite

Ausser Das Waschbechenbereich...viel zu klein! Sonst war alles OK. Ich würde das Hotel empfehlen.

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Very convenient

By

July 18, 2017

club

Nice hotel . Clean and convenient. Flew out early next morning

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Upset service

By

July 17, 2017

In general it was very good. But the person at the desk was maybe having a bad day. He was upset or just in bad mood. Appart from that everything good.

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Great Service

By

July 14, 2017

Staff members really take the extra step to ensure breakfast room stays clean for customers coming in and all food items are freshly stocked. Front staff members were very helpful as well!

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Great Hotel close to the Detroit Airport

By

July 12, 2017

Had a quick stay here. Good rooms with modern amenities. The staff was nice and it is a good location if needing to stay by the airport.

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Clean room

By

July 12, 2017

club

Clean room clean sheets. I was happy with the room

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Nice hotel, OUTSTANDING Personel

By

July 11, 2017

My review is more related to staff members than the hotel, which was very clean and functional. We somehow forgot a very nice item in our room. Approximately 2 hours after we checked out we received a call from the hotel front desk. On the phone was a pleasant young lady named Asjanae. She informed me that the housekeeper that cleaned our room, Connie, found our item. Since we were now miles from the hotel Asjanae offered to mail the item to our home. I cannot express how impressed we were with not only this above and beyond level of customer service but also with the honesty and integrity of these two individuals. I would highly recommend this facility not only for the hotel but more so for the staff.

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Close to airport. ..shuttle

By

July 11, 2017

platinumelite

We stayed here due to proximity to the airport and a shuttle. Room above average. Beds good. Breakfast good. Only concern was crowded shuttle and having to wonder if we would make it. Only waited a few minutes and the back up shuttle arrived. Will definitely stay here again.

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Great Stay

By

July 10, 2017

platinumelite

Spent the night and flew out first thing in the morning; great deal for parking the car over the trip.

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Great stay- Romm exceeded my expectations

By

July 09, 2017

club

Hotel is very close to the airport and offers a free shuttle. The rooms were very nice and clean. I stayed at several hotels during this vacation, and this hotel was the only one that honored my request made at the time of booking.

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KevinSRQ

By

July 09, 2017

platinumelite

Nice hotel. A little noisy at times from inbound air traffic into DTW.

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