 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.4
91%
Recommend This Property
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Holiday Inn North
ByDebbie L
November 07, 2020
This location was amazing and we loved this.
Thank you
Average hotel
ByLA AL
November 03, 2020
Bathroom sink clogged. Rooms are smaller than other Holiday Inns. No hot breakfast options available
Highly recommended.
ByLeo M
November 01, 2020
Excellent hotel, excellent service. Clean. Quiet. Safe. Professional, accommodating staff.
Room
ByBill1078
October 28, 2020
The room was not clean, the coffee maker didn't work and there wasn't a remote for the TV. I have stayed here many times, but this time was a disappointment and things need to change to get me stay again.
Nice location, terrible "breakfast"
ByGFS1
October 17, 2020
Despite other local Holiday Inns making special notices on their website about reduced breakfast due to covid, this location did not, and also has several pictures posted of hot break options. It was only upon checking in for a 2 week stay that I was informed "breakfast" would only be: a bottle of water, a granola bar, and a piece of fruit. The fact that this hotel did not mention reduced breakfast service on their website, and indicated via pictures there was a hot breakfast included, was the primary reason I selected this Holiday Inn as opposed to 2 other nearby options that clearly indicated this. I was told it was for covid reasons, but I have stayed at 2 other Holiday Inns during the pandemic and both were providing actual breakfasts, albeit in some modified way for safety, but not just a paper sack behind the front desk with what I would call a snack, not "breakfast". Needless to say I was very disappointed by this and it resulted in quite a bit of additional expense for me to buy breakfast elsewhere, when I was not planning on this.
Disappointing Stay
ByMarjun
October 15, 2020
The bathroom was stinky and filthy. My wife had to spray Lysol for us to use it (she always bring Lysol which came in handy this time). We expected an actual breakfast not a bagged breakfast which was never mentioned in the website when I booked the stay. And by 8:00 they were out of granola bars and was offered candy bars for breakfast...had to wait 15 minutes for coffee. 11:00 am, the pool is still closed and had to go to the front desk to have it unlocked. The next morning which the pool is supposed to be open by 6:00 am, they were just cleaning up around 8:00 am. Every time I stopped by at the desk, it is a wait because people are either some where else or hanging in the back. One of the worst placed I have ever stayed in. And it is completely disappointing for a Holiday Inn
Great hotel
ByDWPG
October 14, 2020
Very professional and caring staff as always. Highly recommended even through the challenging times we live in.
MY HOME AWAY FROM HOME
ByNone
October 14, 2020
This is an exceptional property. I have stayed here many times during the past two decades, and continue to rely on this hotel for all of my Phoenix visits. Kudos to manager Ross Halvorson and his exceptional staff.
Clean nice rooms, great location!
ByCheri
October 13, 2020
The bed was super comfortable, the room was clean, and the pool area was great. Nice desk staff.
Great experience with a comfy bed
ByLizard13
October 13, 2020
We try to pick this hotel/location every time we come to Scottsdale. It located perfectly for our needs.
Comfortable bed
ByAndre
September 20, 2020
The bed felt really good and the room was clean. The front desk clerk was nice and helpful
Comfortable Bed/ Poor Breakfast options
ByBigblue105
September 10, 2020
The bed was great. The breakfast in the morning not so much. I understand with COVID-19 they don't have the buffet but every other Holiday Inn Express I've stayed at during this time gave us a breakfast sandwich, yogurt, muffin, water stuff like that. At the Scottsdale location you get a water a banana that was all brown and a granola bar that was maybe 5 cents. I just thought they could have done more considering what I'm use to having during our stays at a Holiday Inn Express.