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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 353 reviews
96%
Recommend This Property

Ratings Breakdown

353reviews

  • 5 Stars
    261
  • 4 Stars
    55
  • 3 Stars
    22
  • 2 Stars
    9
  • 1 Stars
    6

Excellent lodgiong

By

2016 九月 26

club

Extraordinary, clean facility and very quiet.
Breakfast was a plus.

Posted byHotelStaff
2016 九月 27
Thank you for your stellar review. It is always a joy to read comments about our quiet atmosphere, our superior cleanliness, and our plentiful breakfast. We combine value and comfort to make your stay, as you said, EXCELLENT! Thank you for staying with us, and we look forward to having you stay with us again someday!
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Good Stay

By

2016 九月 26

All the basics were covered, clean good service, comfortable bed, good breakfast. no problem, very comfortable, good value

Posted byHotelStaff
2016 九月 26
Thank you for your review. I am elated to read your positive remarks about cleanliness, good service, good breakfast and your comfortable night of sleep. We do not settle for anything less. Our rooms are clean, and our beds are comfortable. And the price is right! Thank you for taking the time to write your comments, and we hope to see you again.
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服务好

By

2016 九月 25

club

服务好,员工友善,态度好,早餐丰富,服务好,员工友善,态度好,早餐丰富,服务好,员工友善,态度好,早餐丰富,服务好,员工友善,态度好,早餐丰富,服务好,员工友善,态度好,早餐丰富,服务好,员工友善,态度好,早餐丰富,

Posted byHotelStaff
2016 九月 26
Thank you for your five star review of our hotel. You, as our guest, are the most important person who walks through our doors, so we want to do everything we can to leave you with that five star experience. Thank you for choosing the Holiday Inn Express Vacaville, and we would love to have you stay with us again!
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Super Friendly and Welcoming Staff

By

2016 九月 21

The staff at this Holiday Inn Express location in Vacaville, CA is one of the friendliest I've encountered in a while. From the Front Desk to the Dining to the Housekeeping, everyone was attentive to our needs. This was my second stay at this location, and if I'm ever back in the area, I'll be staying here again!

Posted byHotelStaff
2016 九月 26
What a super fabulous review! Our front desk, dining hosts, and housekeeping team here at the Holiday Inn Express Vacaville thank you for your kind words and praise. You should know that "friendly" is a word we want you to remember about us...so thank you! Our entire staff does their best to make all guests feel the way in which you described staying with us. We love going out of our way to give you the best of everything. In return, we get to meet awesome people like you! Thank you for choosing to stay with us, and hope we get the chance to see you again.
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Decent

By

2016 九月 14

club

Negative:
1. Our bathroom didn't have a ventilator
2. Fitness Center smelled like urine and stinky socks
3. A group of kids were outside the room making a lot of noise all night and going in and out of their room
4. Furniture were old and not comfortable
Positive:
1. Room was spacious and accomodating
2. Breakfast was really good -- variety of choices
3. Location was perfect because it was close to the outlet and all of the areas we wanted to go to.

Posted byHotelStaff
2016 九月 14
On behalf of the Holiday Inn Express Vacaville team, I sincerely thank you for your review of our hotel. We genuinely enjoy what we do here and love to hear about our guests' positive experiences. Our team strives to make each guest experience a positive one and we are taking note of all your comments because we rely upon you, our guest, to let us know how we can improve. We hope to have you return someday!
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Comfortable and Great Value

By

2016 九月 09

club

Comfortable and quiet room, close to outlet shopping and restaurants.

Posted byHotelStaff
2016 九月 14
We are so pleased you recognize what a great location the hotel is located in! Having the outlets and numerous restaurants close by can make for a day well spent while visiting Vacaville, and your stay here at the Holiday Inn Express more pleasant when you do not have to travel so far to get what you need. We are beside ourselves to have you comment on the comfort of our rooms, not to mention the great value! Thank you for choosing to stay with us, and we hope to have you back with us again in the near future!
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Comfortable bed and good internet connection.

By

2016 九月 08

club

The hotel is clean and the bed is comfortable. There is a safety box, microwave oven. The internet connection is fast. The location is not far from the freeway. The staff are courteous and friendly. I did not use the swimming pool but it looks clean to me.

Posted byHotelStaff
2016 九月 14
I am delighted to hear that the hotel worked out so well for you - what a pleasure to get such a wonderful review! Thank you so much for taking the time to write in, you really made our day. Please come and stay with us again!!
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Very comfortable bed and pillows, great service

By

2016 九月 08

club

Best sleep I've had in a long time. The service was excellent; staff was truly caring and seemed to love their jobs; makes a difference if you have happy staff. Always look forward to breakfast.

Posted byHotelStaff
2016 九月 14
Thank you so much for this!!! We're delighted that you decided to stay with us and so happy that you enjoyed yourselves. And by the way, I agree with you – Our staff truly do care; and what we care about is you, our guest!
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Excellent Stay

By

2016 九月 07

I wasn't sure what to expect, but this hotel far exceeded what I was hoping for. We stayed on the third floor, nice view and very little outside noise. The room was very nice and clean, and the bed was quite comfortable. The AC took a little bit to regulate the room, but once it got going the room was extremely comfortable the rest of the night. The furniture was in good shape and the room was up to date, very nice. Nice big bathroom, very clean, nice bathtub/shower. The evening staff were SO friendly and accommodating, even when we called down a second time for extra comforters. We had no problems checking in or out the next morning, and there were no problems with the bill either. Our girls visited the pool in the evening, which was only 4 1/2 feet deep, which was nice because we didn't have to worry about them as much while they were swimming. Breakfast the next morning was very impressive. There was a wide variety of food, including healthier options, and also a hot breakfast of eggs, sausage, and biscuits and gravy. I travel quite a bit and have not seen a hot breakfast like this before, even in the more expensive hotels. Usually it's fruit, boiled eggs, and a lot of unhealthy sugary options. I was beyond pleased. Anytime I am in that area, this is the hotel I will be staying at, and will be recommending it to friends and family as well.

Posted byHotelStaff
2016 九月 27
Thank you for your generous words and praise! We are thrilled that you enjoyed your stay with us. As one of our many valued guests, we thank you for your time and positive comments. You are the reason we love what we do! In addition, we thank you for highlighting our clean and fresh Holiday Inn Express beds! Soft sheets. Cushy pillows. Plush comforter and a crisp duvet. Not to mention our abounding breakfast! And you cannot forget our friendly and hardworking staff, so thank you for recognizing them. And your ending statement and recommendation is more than treasured, so again, we thank YOU!
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perfect set up in the rooms and perfect coffee machines

By

2016 九月 07

Had to be away from the family for 2 weeks.My stay was perfect loved the breakfest and pool was clean.Love this place and will be back with my family next visit

Posted byHotelStaff
2016 九月 27
We appreciate and value your business with us at the Holiday Inn Express & Suites Vacaville. Thank you so much, from our entire staff, for your wonderful comments...they were perfectly stated! We are happy you found the perfect place for your two week stay and we very much look forward to your next visit with us...because we love accommodating families, and your family will be a perfect addition to ours! See you soon!
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Clean, Comfortable and Cost Efficient

By

2016 九月 06

club

As a State employee, we have a limited budget and must stay w/in reasonable per diem rates. This hotel fit the bill. It was close to the location I was visiting. The included breakfast is nice and was more than the typical pastries and coffee, including freshly made to order pancakes, cereal, hot scrambled eggs, sausage, toast, etc... My room was clean, fresh, cool and stocked with all the basics. The A/C worked nicely. I heard no noise from other rooms. The choice of pillows from very soft to firm was nice. The electrical outlets were easily accessible next to the bed. More than I expected for the price paid.

The staff was very nice.

My only complaint would be the mattress. It was not bad, just not the firmness I would like. It was a little firm for me. But, that's just a personal observation.

Posted byHotelStaff
2016 九月 27
We truly believe in consistency and we think that is what makes our brand so popular. We recognize that you have a choice in where you stay, and we sincerely appreciate you for choosing to stay with us. We pride ourselves on offering exactly what you have mentioned...a clean, comfortable room at that reasonable price! We loved having you here so please do come back for any future stays in our area!
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Très bonne étape

By

2016 八月 24

Excellente situation ; très bonne qualité de service ; propreté globale

Posted byHotelStaff
2016 八月 31
Dear Guest Thank you for your recent comments regarding your visit at our hotel location. A great review is something that we always strive for & we are glad that we were able to accomplish that with your stay. Hope to be of service to you again in the future. Sincerely, M.Rana
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