Big thanks to the wonderful staff at the Hotel Indigo Lijiang. We would like to especially mention Rita who contacted us prior to our arrival and continued to do so during our 3-day trip and stay in
Lijiang. Rita made took care of our airport transportation and Jade Dragon Impression Show. She also took us to the Hotel Intercontinental next door as guests from the Hotel Indigo are able to use facilities at the Hotel Intercontinental. Rita checked with us throughout our stay to make sure that our needs were met. Thank you very much, Rita!
I also want to point out that our room was immaculate. It was the first time that we received alcohol wipes and hand sanitizers as part of the toiletries.
We also want to mention Thomas who was the hotel staff who drove us from the hotel to the airport. He was so cheerful and service oriented. We were so impressed with his positive attitude and pride of Lijiang.
Thank you so much for a wonderful stay at an incredibly beautiful city! The kindness of your staff, especially Rita and Thomas, will be remembered. [Less]