After 3 weeks traveling in Bhutan and India, I was happy but tired, sore, dusty and in need of some rest before flying back to Brazil (a 22-hour trip). I had arranged airport car pick-up and staff
were waiting for us as soon as we walked into the terminal. Transportation was very efficient.
The Delhi airport HI was a pleasant surprise. It seemed to be of a higher standard all around than other HI hotels I have stayed in, especially in what concerns finishes in the bathroom and overall look. Cleanliness, both in the common areas and in my room, was impressive.
Check-in, unfortunately, was a time-consuming process and reception seemed somewhat confused, I don't know by what. Luggage took a good half hour to reach my room, but by then I was connected to the internet and trying to reassure my family that I was still alive (during the previous week I had no mobile signal or internet, so they were justifiably concerned).
The shower was a great experience -- the hot water lasted until I was finished (something I became unaccustomed to in my travels!), the towels were large and fluffy. The mattress was exactly how I like it, and did a lot to assuage my aches and pains. Both pillows were a bit too thick for my liking, but the softer one got me to sleep in about 30 seconds. I got a good night's sleep, dark and silent, although my travel companions, who were in another floor, complained that their next-door neighbors had a lively conversation or a loud argument into the wee hours of the morning, and the noise disturbed their sleep.
Service at the restaurant, where we dined on the second night, was sluggish at times (the restaurant was quite full), but we received everything we ordered. The food was good.
I requested a wake-up call at 1:30am (needed to be at the airport before 2:30am for my first flight of the day) and I'm glad I used my mobile phone as a back-up alarm. I was dressed and almost ready to leave when the wake-up call came in the form of a knock on my door -- quite odd.
Check-out was a far smoother experience than check-in, and the HI car made leaving the hotel a breeze.
All in all, I was very happy with this hotel and, if I return to Delhi, I plan to use it as my base. [Less]