good view, nice staff, good food for breakfast, great access to the train[Less]
Best choice in Yokohama
the stay in InterContinental Yokohama Grand is always good, predictable, comfortable and best choice amongst high ranking hotels in town. The hotel is not the newest, but the rooms are spacious,[More] clean and comfortable. The restaurants are good and although breakfast is not cheap, it is good and has good variety of food. It's funny that I have reached platinum status with IHG, but I have no clue what it brings me :-)[Less]
Very nice staying
From the reception, they are lots of staff and trying to help.
My check-in process is little bit long but it was acceptable.
One thing I am sorry is there is no luggage delivery service to airport[More] on the day i leave. 2-day-ahead delivery service is available.
Breakfast menu is normal.
Overall Intercontinental Yokohama is good hotel. Especially staffs are excellent.[Less]
Clean, friendly staff, and good value; I would recommend it in Tokyo[Less]
Perfect stay for my wife. We were greeted most professionally upon arrival. The bed and air condition in the room was perfect. All staff are friendly. We have the most wonderful sleep quality from[More] this hotel. The concierge was most helpful and pointed us to the most fitting place for our needs. The restaurant staff are working diligently at all times. The food was great. It will be great to see the bell desk extend to the ground floor or at least a greeter at the ground level to attend to luggage service instead of having the guest labor up to the 26th floor for service.[Less]
Excellent staff services and a beautiful hotel. The location is perfect for getting around Tokyo by subway or train. It's located at the Shinagawa Station.[Less]
Good choice in Tokyo
One of the best hotels in a practical location. Good service.[Less]
By Mr. RLBrooks
The concierge took our request for a van size car and was able to provide a car for us within 30 minutes. It was greatly appreciated since we had 3 people and 8 bags. Thank you for the effort.[Less]
Convenient location - english speaking staff
great place to stay - convenient to transportation and easy to get by with English, great selection of restaurants both in hotel and close by.[Less]