Clean, friendly staff, and good value; I would recommend it in Tokyo[Less]
Perfect stay for my wife. We were greeted most professionally upon arrival. The bed and air condition in the room was perfect. All staff are friendly. We have the most wonderful sleep quality from[More] this hotel. The concierge was most helpful and pointed us to the most fitting place for our needs. The restaurant staff are working diligently at all times. The food was great. It will be great to see the bell desk extend to the ground floor or at least a greeter at the ground level to attend to luggage service instead of having the guest labor up to the 26th floor for service.[Less]
Excellent staff services and a beautiful hotel. The location is perfect for getting around Tokyo by subway or train. It's located at the Shinagawa Station.[Less]
Another great stay
I always try to stay at the Tokyo Bay Intercontinental when I come to Tokyo. The location is great, stunning
views of the Bay and Bridges.
More importantly the staff is exceptional. The club room[More] experience was perfect. So nice to be remembered 3 years later.
The shuttle to the station is a great added feature.
I highly recommend this location for any Intercontinental stay in Tokyo.
See you next Fall.[Less]
Excellent room and service you can find in Tokyo
I have been staying in this hotel for 50+ nights in 2015. Compared to other Tokyo hotels, this one has the best room size, view, and service.[Less]
Welcoming and enjoyable experience
From start to finish an example of how a great hotel should be run. The welcome from the front desk to the help of the concierge at the end made our first visit to Tokyo an enjoyable experience which[More] enhanced our visit to Japan.[Less]
good view, nice staff, good food for breakfast, great access to the train[Less]
Best choice in Yokohama
the stay in InterContinental Yokohama Grand is always good, predictable, comfortable and best choice amongst high ranking hotels in town. The hotel is not the newest, but the rooms are spacious,[More] clean and comfortable. The restaurants are good and although breakfast is not cheap, it is good and has good variety of food. It's funny that I have reached platinum status with IHG, but I have no clue what it brings me :-)[Less]
Very nice staying
From the reception, they are lots of staff and trying to help.
My check-in process is little bit long but it was acceptable.
One thing I am sorry is there is no luggage delivery service to airport[More] on the day i leave. 2-day-ahead delivery service is available.
Breakfast menu is normal.
Overall Intercontinental Yokohama is good hotel. Especially staffs are excellent.[Less]