Rated 4.2 out of 5 by 76
Rated 4.0 out of 5.0 by personify Very good location
Very good location just beside the main Helsinki train station, and just in front of the platform of Finnair bus heading for the airport. The room was clean. But it seems that Helsinki is launching a green program, i.e. the hotel will not provide tooth brush and paste unless you request. I brought my own amenities so I did not ask for help.
July 28, 2014
Rated 2.0 out of 5.0 by NorwegianOne Do not plan a reward night at THIS hotel!
I booked a reward night stay at this hotel in July. Arriving at the front desk, they claimed that my reward night was not paid for. Right.
Thankfully, i had a printout of the reward night booking. But even that did not convince the staff. When checking out, I had to wait 20min while the staff phoned and otherwise stared at their computer before finally acknowledging that I did indeed have a reward night...they made be believe anyway. When I checked my credit card statement the next week, I saw that the hotel still had charged me full rate for my reward night!
So, I had to waste more time complaining and finally they acknowledged their error. The service is really appalling at this hotel!
Other than that, the hotel bar was not open at 4pm on a Saturday evening!? Thankfully there are lots of cafes and restaurants close by.
The only good thing about this hotel is its location close to the railway station. However, the station has a night club as well, so expect lots of drunk people screaming their head off during the weekend nights.
I would not recommend this hotel unless you are desperate for being close to the station. I will certainly never set my foot there again.
July 28, 2014
Rated 4.0 out of 5.0 by slovak2be Lovely Staff
Staff were very kind.
Slept very well.
Room aircon was not "working" and windows do not open.
A bit aged.
July 25, 2014
Rated 4.0 out of 5.0 by Trimbole Great Location central to everything.
Whilst the Hotel was clean, comfortable and the staff exceptional, the temperature of the room was too warm.
July 24, 2014
Rated 5.0 out of 5.0 by CaliforniaGirl62 Wonderful Stay
I hadn't stayed at a Holiday Inn in quite some time but due to this hotel's reviews, I chose to book this hotel for two days. I was not disappointed in anyway. From check-in to check-out, the staff were amazing, kind and engaging. The room was more than we even imagined it would be. We had extra pillows, coffee, tea, large bathroom with shower. It was extremely clean, quiet and comfortable. The black-out curtains were excellent for the long white nights. I would recommend this to anyone going to Helsinki and I will definitely stay here again when I return for a longer stay.
July 17, 2014
Rated 4.0 out of 5.0 by Alami Good stay.
The great thing about this hotel is its location. It is right next to the train and bus station and within walking distance to most of the important tourist attractions. It is covenient to use the Finnair bus from the airport as its final destination is smack in front of the hotel. Loads of places to eat nearby. The supermarket and the main shopping centres are within walking distance. The rooms are comfortable. Front desk staff are great. The only disappointment is the breakfast. The breakfast area is small and it is not smooth flowing. If you came during the early morning busy time, you keep bumping into a lot of the people when collecting your breakfast. The items served - fruits, bread, croissants etc nothing seemed fresh or appealing. The breakfast room staff are a little abrupt.
July 7, 2014
Rated 4.0 out of 5.0 by 12341232 环境还好
June 9, 2014
Rated 5.0 out of 5.0 by DannyTlv clean, great location. good value
had great time at the hotel. close to all attracrions, just next to the Finnair bus stop to the airport. hotel is ok and so is the food. rooms are nice and clean and service is as expected
June 7, 2014