Great Hotel. Great recognition of loyalty.
After earning points through work trips to IHG resorts in other locations, I decided to take my partner and cash-in my reward night at this resort. I am a gold elite status member with IHG (only one
tier higher than base membership). Upon arrival, I was greeted by the fantastic staff as a gold elite member and notified I could check in over two hours early, and I was upgraded for free to the Queenslander Suite. This essentially meant instead of a standard bedroom, we now had a larger bathroom and a separate living area. At 3PM, we received a knock on the door and were delivered three delicious macaroons. The facilities at this hotel were fantastic. The pools were clean and inviting, the human-size chess was a spectacle and the staff never once walked past without saying hello. This stay has made me realise that IHG really value loyalty. I was very impressed by this hotel and recommend it to anyone who wants a night away from Brisbane! [Less]