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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 1122 reviews
86%
Recommend This Property

Ratings Breakdown

1122reviews

  • 5 Stars
    727
  • 4 Stars
    201
  • 3 Stars
    77
  • 2 Stars
    59
  • 1 Stars
    58

Totally Disappointed

By

September 17, 2018

I was here for a business conference, to be direct billed to the organization bringing me in. Upon final check-out, the entire tab was charged to my credit card when I was "told" upon check-in my card was only for a $25 room fee to be refunded if I did not use any extra services (which I did not). I explained several times to the front desk personnel that this was a direct billing, they said otherwise and charged me. I contacted the organization bringing me in, and they said they made it *CLEAR* no charges were to be billed to their speakers for the conference -- but I was.

Add to the above the LOUD noise of the A/C in-room at night, the total lack of any ventilation in the bathroom to allow for steam to escape, and the possibility of my car being keyed in the parking lot, and this made for an overall HIGHLY disappointing stay.

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