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Rated 3.7 out of 5 by 119 reviewers.
Rated 5.0 out of 5.0 by Great service My sister cancelled the Crowne plaza on Elm thinking that was closer to the Dallas Convention Center(which it was) and asked me to book Crowne Plaza on Stemmons which I did ,the agent was so informative and transferred me to rent a car (hertz)great deal. Your check-in agent (Kenny )was delightful and a great asset to your company. Terrence in the Restaurant at dinner and a gentleman at breakfast(sorry I didn't get his name however salt n pepper Spanish)I do hope you know who I'm referring to. We will definitely recommend to our friends next year. P.S Breakfast to be included and not continental, it was delicious and free parking and free Wi-Fi(what else to ask for)I will think of something else(smile). Thank you for a wonderful stay and looking forward to next year. February 26, 2014
Rated 5.0 out of 5.0 by Excellence Accomidations and Service My stay at the Crowne Plaza went perfectly. The service was excellent and everyone did anything they could to make my visit very pleasant. Shuttle transportation was provided to me three times during my stay at the hotel. Every time the shuttle was on time and accomidating. My room was affordable and very nice. I appreciate everything everyone did to make my experience a great one! February 23, 2014
Rated 5.0 out of 5.0 by Excellent Service! I stay at this property every month. I always have a great stay, but the highlight is one the most outstanding employees I've encountered at a hotel. At the front desk, Clint makes guests feel welcome and he is genuinely concerned about the comfort and overall experience. I would return to this property just because of the great service from Clint. February 15, 2014
Rated 5.0 out of 5.0 by Awesome Hotel Stayed one night with the wife and son. Room was wonderful. Breakfast and bar area were great. Only stayed overnight, but I would definitely stay here again. Great location. February 11, 2014
Rated 4.0 out of 5.0 by Good stay overall I hosted a 3 day, 2 night board meeting at this hotel. The weather was terrible outside and you could tell in the lobby. It was very cold due to the continuous opening of the door as you walked by it. The meeting rooms were also effected by it. Some of my members had cold rooms but after making a request to the hotel to fix it, they did promptly and didn't have a problem after that. One board member did have room that did not get cleaned. She did not report it but should have and I will. The food was very good and the staff was very nice and attentive. Overall, a good stay and we will see how they do in May when we have another meeting there. February 10, 2014
Rated 5.0 out of 5.0 by Awards member is satisfied Requested the highest floor in order to have a good view, they came through and gave me the top floor. Room was perfect. Used points but it was well worth the rate they were asking for. Will stay again on my next visit to Dallas. February 2, 2014
Rated 4.0 out of 5.0 by Great service and comfy beds Everyone is so friendly. The beds were so comfy I was late for my appointment!!! Stayed at many hotels in the market area and now I only stay at Crowne Plaza!! January 30, 2014
Rated 5.0 out of 5.0 by Best Free Breakfast Ever It was very clean & I am very picky, so believe me it was clean! We had late night room service cheesecake & it was delicious. January 29, 2014
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