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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 1473 reviews
97%
Recommend This Property

Ratings Breakdown

1473reviews

  • 5 Stars
    1202
  • 4 Stars
    213
  • 3 Stars
    31
  • 2 Stars
    14
  • 1 Stars
    13

Great Service

By

December 09, 2019

I have stayed at this hotel many times. The location and facilities are excellent. The staff at the hotel are always very friendly and professional. The Belgian Cafe is an great place for drinks and food with great views across the Creek towards the Burj khalifia.
I would defiantly recommend this hotel and will be back again in 2020.

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Excellence Service (Overall Experience)

By

December 08, 2019

Nothing more, nothing less, everything is very fine.

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Overnight in Festival City

By

December 06, 2019

platinumelite

Fabulous stay in Dubai at the Crowne Plaza at Festival City. Great night complete with a laser show and fireworks.

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Noise

By

December 06, 2019

club

Excellent vacation. But a Baby screaming next room

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Time to change

By

December 06, 2019

Nothing to say except that I am over IHG now & time to find a group that genuinely respects and values their loyal guests.

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dubai crown plaza festival city

By

December 06, 2019

great hotel with great staff and location with great food

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Deluxe king room best view

By

December 06, 2019

Worth living hotel
Room creek view is best to choose

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Consistently excellent hotel in Dubai

By

December 04, 2019

I stay here regularly and it's always an excellent experience with great service, clean rooms, and a relaxing pool area.

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perfect layover

By

December 04, 2019

This hotel is really comfortable. The staff always courteous and attentive. Great location for the airport too so ideal for a couple of days layover.

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Wonderful stay!

By

December 02, 2019

club

Great place, close to the mall, attractions. Totally recommend!

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crown plaza dubia

By

November 30, 2019

platinumelite

good service and location.bus service ideal for seeing the city.

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Nice place

By

November 28, 2019

Very relaxing to have a few days off after working in Dubai for the week. Nice pool and gym area. Super great staff who were just ready to provide a good service.

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