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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.8

based on 719 reviews
97%
Recommend This Property

Ratings Breakdown

719reviews

  • 5 Stars
    584
  • 4 Stars
    110
  • 3 Stars
    13
  • 2 Stars
    5
  • 1 Stars
    7

Location, Clean and Comfortable

By

February 28, 2017

club

Was attending a meeting in the hotel. Perfect spot for it!

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Helpful staff and amazing location

By

February 27, 2017

club

Crowne plaza hotel Festival city is a great hotel we enjoyed our stay there.
The staff immediately suggested an upgrade after we needed more space in our room.
My baby son fell and bumped his lip we were scared because there was a lot of blood we called the staff and they sent someone with a first aid kit. That person helped us figure out what the problem was and we also got a bucket of ice to calm the pain. Also the hotel location is very close close to the festival city mall, we enjoyed a meal out in the nice weather and we watched the laser and dancing water fountain show and it was all in walking distance but we went there based on the reception recommendation. We enjoyed it the most because it was close to the heart of Dubai yet it was calm and offered walking distance activities and shopping opportunities.

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Feels like home !

By

February 26, 2017

Always a pleasure to return to the Crowne Plaza, it feels like home!
Great service and the most friendly and helpful staff.

Posted byHotelStaff
February 27, 2017
Dear "Jakke" It is indeed our pleasure to have you with us and we thank you for your continued loyalty and support. we are happy that we are able to meet and exceed your expectations whenever you visit. Kind Regards Patria
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Great

By

February 23, 2017

club

Overall Great place to stay while passing thru. Plan on staying in the future.

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One of the best hotel experiences I have had

By

February 22, 2017

platinumelite

My stay at the Crowne Plaza Hotel in Dubai's Festival City was just amazing! The staff was very courteous and friendly and the room was amazing with fantastic view of the Dubai skyline.

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Great pool

By

February 20, 2017

club

Enjoyed our stay very much. The hotel was great for a family vacation - very friendly and attentive staff, nice and quiet rooms, and a great cozy pool area esp. fun for kids. Gym and saunas were above average as well.

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Great room in great location

By

February 20, 2017

club

An idel stay for business trip close to airport and festival city mall. Plenty of options to keep busy in the evening when busy during yhe day with work.

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2 night stay

By

February 20, 2017

I stayed here for the Concord College Reunion for 2 nights. The reunion was at the Intercon next door so the location was perfect. Having the mall within walking distance was great and convenient to spend a bit of time. The hotel is not central to the main attractions in Dubai but an easy taxi ride away.

Service and staff were very helpful, polite and attentive.

I would certainly stay here again.

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RECOMMENDED FOR ALL

By

February 18, 2017

GOOD HOTEL
FOR BUSINESS
FOR FAMILY
FOR RELAX
ACCESSIBLE TO SHOPPING MALL
FRIENDLY STAFF AND COOPERATIVE

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1st Class Service

By

February 17, 2017

club

We loved our stay here. This was our second time. The last was in Dec 2013. The staffs were helpful, smiling always. The service at Coffee House was excellent. Room spacious and facing the Creek. Breakfast buffet was varieties and tasty... A lot of selection. Service was great. Overall, a very good hotel to stay.

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Everything is great

By

February 16, 2017

Comparing to the other hotels I can say the crown is the best ever but I would like to have my breakfast in the room

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Comfortable bed and great service.

By

February 16, 2017

club

all over every Thing fine.
Comfortable bed and great service.

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