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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 2189 reviews
90%
Recommend This Property

Ratings Breakdown

2189reviews

  • 5 Stars
    1445
  • 4 Stars
    544
  • 3 Stars
    107
  • 2 Stars
    46
  • 1 Stars
    47

很不错的入住体验

By

February 10, 2020

环境很好,不会很吵。整体比较整洁。服务态度也很好,对客人都礼貌,有问题都能及时解决。

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Crown Plaza Guangzhou

By

January 31, 2020

Very disappointed in this Crowne Plaza Hotel. Very unfriendly lobby, bar and a very old room.

This hotel needs to be refreshed and modernized.

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Recent stay

By

January 25, 2020

club

Friendly and helpful staff. Close to shops and restaurants. A bit busy and lots of restaurants goers who are not staying in the hotel. Food is so so. My overall stay is fine.

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クラブルーム

By

January 25, 2020

platinumelite

部屋は広く清潔で快適。
暖房の効きが悪く寒いと伝えたらストーブを持って来てくれた。
不満はシャワーの水圧が低かったことであり、快適を望みます。

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服务态度非常好,

By

January 19, 2020

设施比较旧了一点。健身房不在主楼,非常不方便。其它都很好,工作人员非常热情。

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One night stay

By

January 18, 2020

Good value for money, good breakfast, room needs renovation, but bed was nice

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Mr

By

January 15, 2020

Crown plaza guongzhou is very vomfortable ,very ckean,design is amazing staff also very goid and prifesional

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Good Location and Well Maintained Hotel

By

January 06, 2020

Will stay again next time. Good Location and Well Maintained Hotel

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位置方便,健身房设备好

By

January 06, 2020

1)酒店位置非常方便,周围餐饮丰裕,很适合出行等。
2)健身房设备在同类酒店中算非常齐全的。但有时有教练教学生,非常拥挤,令入住客人无法正常使用。
3)数年入住以来,酒店每次每晚都送来煲汤,很贴心。
4)早餐品种较丰富,品质稍差,但作为低端五星酒店算不错的了。

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エレベーターの故障

By

January 04, 2020

club

チェックアウトする朝エレベーターの故障の為部屋に戻れなくなって焦りました。スタッフが迅速に対応してくれたのが良かったです。

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A Nice stay

By

January 02, 2020

The hotel is centrally located in Guangzhou. Although it is a bit outdated, the hotel is being maintained in a good shape and the service quality is great.

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令人失望

By

January 02, 2020

非常差,请参考我在内文的评价和投诉。包括1)门锁损坏,员工和酒店没有道歉。2)处理我的误订单方法和结果很令人失望

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