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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 1352 reviews
97%
Recommend This Property

Ratings Breakdown

1352reviews

  • 5 Stars
    1096
  • 4 Stars
    191
  • 3 Stars
    42
  • 2 Stars
    15
  • 1 Stars
    8

Professional

By

December 07, 2019

I had no issues with any aspect of the hotel or restaurant. Service was lovely and friendly

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beautiful hotel, comfortable and welcoming

By

December 06, 2019

club

Enjoyed another business trip at this hotel. Always welcoming - great conference facility.

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Great hotel stayl

By

December 04, 2019

club

Friendly and efficient . Comfortable and clean. Enjoyable stay.

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December Stay

By

December 03, 2019

club

Hotel staff was very good. Room was equipped with great towels and bedding. Extremely clean room.

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Stayed here several times over the years.

By

December 02, 2019

I've stayed at this hotel several times over the years on business travel. They are always kind and welcoming. The food is great. You don't feel lonely being by yourself. The staff in the restaurant will talk and make you feel at home. The food is good. The best part is the surprise cookie and milk in the evening.

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Great place to stay with kids!

By

December 02, 2019

club

We stayed for Thanksgiving. The buffet was great and we had a great breakfast! The kids loved the pool, hot tub, and game area.

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All the Comfort of Home, Away From Home!!

By

December 02, 2019

The Comfort of home but better. The beds are very comfortable. The pillows are just that. Pillows of clouds for your head. It was so nice sleeping in that bed after spending time in the hot pool. The f00d was also delicious. The staff is always ready to help. That's a big plus. You won't regret staying at the Crown Plaza Hotel. It is as regal as its name.

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Great Place To Stay

By

November 29, 2019

club

The Crowne Plaza hotel in Lansing is a wonderful place to stay during your travels. The lobby area is an inviting open space for talking with friends or colleagues around the fireplace. The front desk staff make you feel very welcomed as soon as you walk in the door. The staff members were friendly, helpful and completed my check in as quickly as possible. The bed in my room was very comfortable to sleep in. I had a great dining experience in the hotel restuarant, my food was delicious. I really enjoyed my stay at this hotel and will definitely be back.

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November 2019 Stay

By

November 25, 2019

club

The renovations have mostly been completed and the interior looks very good. During my trip there was a YMCA Youth Government conference going on with a lot of Junior High students roaming around making a lot of noise.

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comfortable bed and great food

By

November 25, 2019

club

The room was good, bed was great, food was very good, but expensive.

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Consistent excellence

By

November 25, 2019

Never have doubts that I will have a comfortable stay when I'm at this property. Clean, efficient service.

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Outstanding service!

By

November 24, 2019

club

The staff at Crowne plaza had to be some of the most friendly people I have ever met. Beside that the bed was heaven and plush. I loved the special touch in my room acknowledging me by name as a rewards member.

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