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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 849 reviews
93%
Recommend This Property

Ratings Breakdown

849reviews

  • 5 Stars
    566
  • 4 Stars
    198
  • 3 Stars
    52
  • 2 Stars
    24
  • 1 Stars
    9

Great Stay

By

January 15, 2017

Staff here are without exception pleasant and helpful
Goes a long way to a great stay

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Morris family

By

January 11, 2017

club

Really spacious room the service was great we all had a good nights sleep the beds are the comfiest in any hotel I've ever stayed in and we have stayed in most 5 star hotels in the U.K. None compete the hotel seems really quiet which is another big plus the pool is at the right temperature it's not too cold or too warm the staff in the spa are very well mannered which is also in my opinion better than any other 5 star I've ever stayed in this hotel is the closest to perfect in my opinion you will get well done crowne plaza....

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lovely hotel

By

January 11, 2017

Always very helpful and hotel is a great one staff and everyone friendly

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Lovely place

By

January 09, 2017

Great decor with clean rooms and friendly staff. Love the pool

Posted byHotelStaff
January 11, 2017
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Lynda Coaley General Manager
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Hotel review

By

January 09, 2017

The hotel is well located and good value for money. The leisure facilities are very good and staff were helpful and welcoming. All in all a good stay

Posted byHotelStaff
January 11, 2017
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Lynda Coaley General Manager
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Heart of a 4*, physically a 2*

By

January 09, 2017

club

This hotel has the excellent customer service that one would expect to receive, however, the state of the unfinished rooms and poor maintenance and cleaning bring the whole experience down.

Posted byHotelStaff
January 11, 2017
Dear Guest Thank you for taking the time to provide us with some feedback regarding your recent stay. Here at the Crowne Plaza Leeds we strive to provide each of our guests with the highest level of service and customer care and I deeply regret that on this occasion, we have failed to deliver this. The hotel is due to undergo refurbishment at the end of the month and all of our rooms and public areas will be done as part of this. On a final note, may I once again apologise for the shortcomings experienced during your short break in Leeds. Kind Regards Lynda Coaley General Manager
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Very Nice Hotel and very near to the city centre

By

January 09, 2017

club

Absolutely enjoyed my stay in Leeds with my fiance and my 16 year old son. We will definitely be back in 2017, pool, spa were fantastic and parking was so easy.

Posted byHotelStaff
January 11, 2017
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Lynda Coaley General Manager
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Great hotel close to city centre

By

January 07, 2017

club

Lovely hotel. Room was very nice and clean. Breakfast great
and we loved the pool and jacuzzi. Walking distance to the city centre for a night out and for some shopping after we checked out the following day.

Posted byHotelStaff
January 11, 2017
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Lynda Coaley General Manager
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Helpful and friendly staff, lovely clean and comfatable hotel.

By

January 06, 2017

club

A lovely clean, comfortable hotel with everything you need provided. Very friendly staff and would definitely recommend this hotel and other Crowne Plazas as I have stayed in the Chester one previously and that also met expectations and more.

Posted byHotelStaff
January 11, 2017
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Lynda Coaley General Manager
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Stay

By

January 05, 2017

platinumelite

Great hotel would stay again when working within the Leeds district

Posted byHotelStaff
January 11, 2017
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Lynda Coaley General Manager
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christmas shopping trip.

By

January 05, 2017

club

i chose to stay at the crown plaza having seen other reviews describing it as Fabulous. i was treating my 19 year old granddaughter and wanted it to be special.

i was not disappointed indeed quite the opposite .

my granddaughter was as delighted as much as i was .

i cannot fault any aspect of our stay and wish to thank you for making it as special as i had hoped it would be.

Posted byHotelStaff
January 11, 2017
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Lynda Coaley General Manager
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Perfect Stay

By

January 05, 2017

We wanted to do something for new year and this hotel met all our expectations. Accommodation, service, quality of food. All spot on.

Posted byHotelStaff
January 11, 2017
Dear Guest Thank you for taking the time to provide us with some excellent customer feedback. I am delighted to read that you enjoyed your stay with us. Please be assured I have passed on your kind comments to all of my team, as they serve as a great motivator. Thank you for choosing Crowne Plaza Leeds as your preferred hotel of choice and may I thank you again for your recommendation to future potential guests. We look forward to welcoming you back to the Crowne Plaza Leeds very soon. Kind Regards Lynda Coaley General Manager
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