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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4,5

based on 1754 reviews
92%
Recommend This Property

Ratings Breakdown

1754reviews

  • 5 Stars
    1139
  • 4 Stars
    416
  • 3 Stars
    114
  • 2 Stars
    52
  • 1 Stars
    33

Excellent hotel with great service, comfort and facilities

By

décembre 06, 2019

club

Was very impressed with the comfort of the rooms and when I had a problem with the lights in my room, the staff were very helpful, polite and friendly and the problem was resolved quickly. A 15 minute walk from the train station. Highly recommended.

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Fantastic Hotel in Leeds

By

décembre 05, 2019

We’d stayed here previously and decided to stay again .
Fantastic hotel great staff very friendly and professional handled our booking with excellent customer service.
Wouldn’t hesitate to stay here again .
A minor inconvenience but but right within seconds of being identified and not worth mentioning on this feedback just that you need to experience this hotel as it’s in easy walking distance of Leeds city centre and shopping experience. But a clean and Very Welcoming hotel.

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Great stay in the best Leeds hotel.

By

décembre 05, 2019

From arrival to departure this hotel could not be faulted. The staff were great, the hotel is immaculate, the room was really comfortable and the breakfast was brilliant. We have stayed many times in the past and would not choose to go anywhere else.

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If only ...

By

décembre 04, 2019

platinumelite

If only they had a club room. Kris was great though.

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Great Hotel for a quick city break.

By

décembre 04, 2019

Great Staff, comfortable beds, very clean. A great hotel for anyone's needs. Will definitely stay again.

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Excellent hotel and staff

By

décembre 03, 2019

The hotel is perfectly located for shopping and the staff were very friendly and extremely helpful. A very enjoyable stay thank you.

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Great hotel!

By

décembre 03, 2019

Great place to stay in Leeds with on site parking. Only a 5 minute walk into town centre please a few restaurants in the immediate vicinity should the hotel food not appeal!

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Great hotel

By

décembre 02, 2019

platinumelite

Clean with good facilities and great staff. Food a bit pricey for what it is, but tasty and freshly cooked.

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great stay

By

décembre 01, 2019

perfect stay as always, good rooms, comfortable beds

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Comfortable stay

By

novembre 30, 2019

Comfortable room in nice hotel. Little walk from station and shops but easy to find. Nice swimming pool.

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Well positioned hotel for Leeds City Centre

By

novembre 30, 2019

platinumelite

A nice hotel situated within a 10 minute walk to the city centre.
I received a friendly greeting by the staff on reception.
My room was nice although the bathroom could do with some TLC to bring it in line with other Crowne Plaza hotels standard.

I had a good sleep until the hotel fire alarm activated early in the morning. This lead to me resembling a zombie trying to find my clothes, then walk down the stairs and out into the cold, crisp morning. One thing can be said is that I know the fire/smoke detection works. Great news

Dinner service was painfully slow....very slow.
Bar staff were pleasant and efficient.

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Excellent value

By

novembre 28, 2019

club

An excellent experience from checking in to leaving on the following day.

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