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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 331 reviews
93%
Recommend This Property

Ratings Breakdown

331reviews

  • 5 Stars
    213
  • 4 Stars
    83
  • 3 Stars
    14
  • 2 Stars
    12
  • 1 Stars
    9

Bad Visit Just This Time

By

April 25, 2016

I stay in this hotel all the time and normally service and facilities are top notch. We were passing thru and wanted 1 night with a pool and hot tub. We called the night before arrival to make sure both were in working order and were told they were. Upon arrival we were told both were closed for maintenance but would open in afternoon. They never did! Next morning we were also told they were not opening. We were never offered relocation which slightly annoyed me especially since I am a regular guest in this hotel. Front desk manager did however upgrade us to a suite and gave us free breakfast which was very nice. We ended up having to go to a local fitness center paying 30.00 per day for day passes X2. Basically 60.00 additional which really annoyed me. There were hair clips/bobby pins on the kitchen counter which is why I marked down cleanliness. Other than that room was fantastic. I feel bad leaving this review since my stays here are normally great however it is an honest review. Curious to see if it really gets posted.

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Wonderful property... except for the internet

By

April 18, 2016

This is a charming property with nice facilities, a great club level lounge, an awesome breakfast buffet. In short everything one hopes for from a Crowne Plaza.

There is just one drawback that prevents me from recommending it. The internet. VPN doesn't work for me at all, and that's a no no

The property recently changed providers. The booklet/binder wasn't updated with the new tech support number so that took a while to sort. When I got through to the new tech support they would not say who they were and also were unable to help resolve the VPN issue. They are using an odd DNS I think, and it blocks accessing any sites while VPNed in. They would not look into the matter further.

I was able to VPN fine when connected via my phone's hotspot.

The total lack of any assistance with this was a major turnoff.

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Excellent hotel

By

April 14, 2016

club

Very comfortable bed. Clean hotel room. Very polite staff. Great breakfast buffet. Plenty of parking. Convenient location. Swimming pool has heat lamps over the chairs. The pool area itself needs some touch ups.

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great surroundings and pool

By

April 13, 2016

club

highly recommend this hotel in the Princeton area - friendly staff, beautiful surroundings, excellent buffet breakfast, large indoor heated swimming pool

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Very clean and comfortable hotel

By

April 09, 2016

club

This is a very comfortable and quiet hotel. It is very close to the University Medical Center.

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Guest Feedback

By

March 26, 2016

platinumelite

Guest Experience:
1. Karen and Kamisha from the dining services provide great services.
2. George and Christopher from the front desk services provided great services as well!

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good for business

By

March 21, 2016

The hotel is very clean and does a great job working with all customers. It is great for a business function.

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Hotel experience

By

March 10, 2016

club

Awesome hotel and awesome service I would recommend it to others! Thank you for a great stay and super service!

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Easy check in, but room was being renovated

By

March 07, 2016

club

It was a good place to stay. Easy check in, business center is out in open and the computers were a little challenging (kept having an error message pop up), but in the end they worked fine. Room had dried spackling on the wall, so looked like it was being renovated.

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Front Desk

By

March 02, 2016

club

My family stayed for the second time in the last couple months. Nice to be greeted by a friendly front desk (George) and have a wonderful server at the restaurant (Karen/Kia). Got to use the Basket Ball court thanks to the young woman at the front desk, and always had a friendly greeting for my young daughter.
Room was clean and well appointed with plenty of pillows, coffee, fridge, and a well lit bathroom. We were able to use the pool this time and although it could have used a little sprucing up, enjoyed my time with the family. I would recommend this property for business stay or family visit. We will certainly book again the next time we are in the Princeton Area.

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Always a great stay !

By

March 01, 2016

platinumelite

My recent stay was good except for the fact that when i arrived at my room there were no bedsheets for the parlor or pillows . Even when they knew that i had reserved both rooms for my family and I. Other than this I always enjoy my stay w/ crowne Plaza princeton . Cant wait to return...

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Great Stay!

By

March 01, 2016

Great Stay! Staff with the exception of one nippy girl is excellent. Room spotless! Restaurant still not the best but they are trying. Pool and hot tub are fantastic - please do not close the hot tub! Gym seems to be reducing equipment for some reason. Best hotel in the Princeton area

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