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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 592 reviews
92%
Recommend This Property

Ratings Breakdown

592reviews

  • 5 Stars
    347
  • 4 Stars
    163
  • 3 Stars
    47
  • 2 Stars
    24
  • 1 Stars
    11

Good location and very goods bedrooms

By

May 25, 2017

club

Stayed here for one night and overall was very pleased with the hotel. Staff very friendly and the bedrooms were very good quality. My only issue was the poor water pressure in the shower which was quite low

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Lovely helpful staff great service

By

May 24, 2017

club

I can't say enough about how great our stay was here, The staff and service were above and beyond 5* Thank you for making our stay so special

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Visiting relatives

By

May 24, 2017

platinumelite

We have not stayed at this hotel previously, but our usual hotel was fully booked. Everything about this hotel was excellent, especially the staff. The whole place was recently decorated, our room was comfortable - for two of us another easy chair would have been welcome - but we went down to the lounge instead of remaining in our room all evening.
A first class breakfast.

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Lovely hotel and staff

By

May 24, 2017

club

Lovely hotel and great staff would definitely stay here again

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Mrs

By

May 24, 2017

club

All excellent hotel great staff great will be back when we visit solihull

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Great hotel

By

May 23, 2017

club

This hotel is ideal if visiting the NEC or surrounding areas. The NEC is 13 mins drive away. There is a shopping centre accross the road with several dining facilities if you do not want to eat within the hotel.
The rooms are clean and standard for a 4 star hotel.

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Great place in Solihull

By

May 22, 2017

platinumelite

Comfortable rooms, good staff and great breakfast!

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Fabulous as usual

By

May 22, 2017

club

This place is fantastic to stay at for location, food,rooms, and staff.. in fact I can never find anything a bad to say about this place and you have to be crazy to disagree!

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Great Service and Expeience

By

May 21, 2017

platinumelite

Professional Staff at Check in and Check out.

Clean and well lit bathroom.

Newly furnished room and bedding

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Lovely hotel, helpful friendly staff

By

May 19, 2017

club

Stayed in executive club room, nice big room with French doors onto shared patio area. Lovely comfortable king size bed and large bathroom with nice powerful hot shower. Had a lovely stay at this hotel the staff were all very friendly and helpful.

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Excellent Staff what Service

By

May 13, 2017

club

Throughout the stay the staff were very attentive and anticipating my needs I cannot praise them enough
The facilities at the hotel are first rate

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Great breakfast and great staff

By

May 09, 2017

club

Comfortable in pleasant suburban setting. Great staff- very helpful.

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