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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 900 reviews
85%
Recommend This Property

Ratings Breakdown

900reviews

  • 5 Stars
    425
  • 4 Stars
    310
  • 3 Stars
    84
  • 2 Stars
    41
  • 1 Stars
    40

Komfortables Bett toller Fitness-Wellness Bereich

By

October 21, 2017

In diesen Hotel schlafe ich immer sehr Gut weil die Betten sehr bequem sind. Zimmer sind sauber, kompakt aber gross genügend. Preis-Leistung Verhältniss ist sehr Gut. Das Hotel befindet sich unter Renovierungsarbeiten. Das ist nicht immer so angenehm, weil man grössere Umwege nehmen muss um ins Zimmer zu gelangen. Durch die Arbeiten ist das Restaurant zu und das Frühstück findet in einem Konferen-Raum statt welcher nach frittiertem bacon stinkt. Die Renovierungsarbeitens sind notwendig weil das Hotel doch eher älter aussah, ich freue mich zu sehen wie es aussehen wird wenn die Arbeiten fertig sein werden. Trotz arbeiten, ist das Personal sehr freundlich, hilfsbereit und effizient. Check-in und check-out wie immer sehr schnell und unkompliziert.

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酒店整体还是不错的

By

October 20, 2017

酒店服务不错,也挺新的,但是位置一般,从火车站要坐3路车大概10分钟左右才到。房间比较小,跟中国大部分我住过的HIX差不多的面积,甚至还要小一些。由于第二天一早就要去机场,其他服务也没太多体验,整体来说中规中矩

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excellent quality and courteous staff

By

October 19, 2017

club

it was excellent quality room. At the same time the staff was very courteous.

lOACTED NEAR TRAM STATION.

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周到的服务,干净的设施

By

October 19, 2017

club

房间内的设施比较干净,还为客人准备了热水壶和茶包,很周到!酒店的位置离电车站很近,这对出行来说方便很多。周围还有三家超市,步行距离不远,其中一家营业到很晚,对于回酒店晚的客人来说,提供了很大便利。在酒店的大堂还遇到了会中文的服务人员,给我们的出行提供了建议和帮助,总体来说,这是一次很开心的入住!

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贴心的服务,温馨的硬件

By

October 19, 2017

club

酒店的地理位置虽然离火车站不近,但是还算方便。3路电车离酒店不远,可直接到火车站。如果你的火车时间较早,酒店服务人员可以为你预订出租车,服务很好。房间里还为客人准备了热水壶和茶包,这对亚洲客人来说方便很多,休息时间泡上一杯茶有助于休息。酒店周围挺安静的,房间也挺干净。

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Great service and staff, Good food

By

October 17, 2017

Loved my stay. Amazing service and hospitality. Solution oriented staff.
Room service was great, even if I ordered something from the restaurant menu, it was made available. and I ordered something which was a special a day prior and they still prepared and sent it over to the room.

Amazing staff and make you feel welcome and at home.

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appréciation

By

October 17, 2017

platinumelite

Toujours confortable et réception habituelle pour un membre ihg ambassadeur

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An Average Hotel Compare to other Hotels I stayed

By

October 16, 2017

club

Pros:
Very good staff
Room is clean always
Room Service staff is very responsive
Convenience to reach
Cons:
Hotel look and feel (I hope after renovation it would be better)
Breakfast - Not much of options. I started hating breakfast after having the same stuff for 14 days.
In room dining menu - Not much of options and the quality of the food needs improvement.
TV channels - If you are not a German (Swiss German) then you have very less channels to watch.

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舒适整洁现代的客房

By

October 16, 2017

platinumelite

房间整洁干净,虽然不大,但是设备齐全。
服务人员专业友好。
美中不足的是,
1、浴室的挡板根本挡不住洗澡时的水,水很容易越过沐浴区,搞的整个厕所都湿了,造成不便。
2、地理位置稍微比较偏远。且不提供城区公共交通卡。

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物有所值

By

October 15, 2017

皇冠酒店是我商务出差和休闲旅游首选,服务比较到位,房间设施较好,早餐非常不错,超级喜欢酒店游泳池和健身房,运动之后非常放松。整体评价优,下次还选择皇冠。

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Very Disappointed

By

October 15, 2017

club

The staff were freindly but that is where the positive experience stopped. The hotel is undergoing refurbishment, therefore the lobby is effectively out of use, breakfast is in an underground meeting room and the whole place is in a state of flux. This is not reflected in the price paid which is unreasonable. In addition, the room was very dirty, old and tired looking. I have stayed hundreds of nights at Crown Plaza's and this unfortunately was the worst. Let's hope things improve when the refurbishment is complete.

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gutes Hotel in Zürich

By

October 13, 2017

club

gutes Hotel in Zürich, gute Verkehrsanbindung
gerne wieder

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