A check-in and check-out the staff was outstanding.
As a smoker and a visitor to a great city like Montreal, I would come in and out at all hours and often. Passed 11pm, you need your room card to
access the lobby and the room floors and this is GREAT. Apparently that is not enough as I was followed by 'Security' staff all the way to my room, I caught them as I went to verify where the Ice machine was located on my floor and upon getting to my room I came face to face with the 'gentleman'. If not the 'Security', it was the bell boy or Maître D that would approach me every time at the elevator. It made me feel like I didn't belong there. I stayed an extra 3 days in Montreal and although price was part of the problem, I took up residence at a competitors where at least I felt like a customer, not an intruder. I am a 40 year old man and like to think that, even when not working, I dress respectfully.
As my rating shows, this is an outstandingly nice, clean and up to date hotel with fantastic amenities. For an extreme sense of security, this is your place. Personally, the lack of recognition or trust made it that I couldn't stay there any longer. [Less]