We decided on a quick getaway and my wife loves a spa so we stayed at the Crown Plaza. As usual the room was good and she loved her spa.
We decided to visit the casino and dine there. one thing led
to another and we only got back at about 11.30pm. On arrival back to the room there was a high pitched noise coming from somewhere, I could not find it so rang reception.
2 minutes later there was a knock and RIKKI was at the door. He was as confused as us about the noise and offered us another room which we took.
He found us another room, but as a little add on gave us a free breakfast. We have just undergone training in a Tourism Leadership Program and what he did with offering breakfast has highlighted the "surprise and delight" attitude all venues need to go to.
Well done Crown Plaza [Less]