The staff were all friendly, helpful, and would go the extra mile for you. They did not have concierge service so the front desk did their best to fulfill that role. While they were at times not
experts on recreational activities and details around the area, they were very helpful in directing to resources and also printing out online tickets and booking tours.
Location is a 5 minute walk to Bratislava's old town and across the street from the Presidential Palace. For me, it also was an easy 5 minute walk to the office.
On downside is that the room A/C seemed to turn itself off every night at 12:30am or so, so room got hot, which woke me. This was not good considering I was jet lagged and having difficulty sleeping several nights. I had to get up to turn the A/C back on.
Common areas are looking a bit dated, so renovation would help freshen up the look and feel. [Less]