 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property
Overall Experience 4
81%
Recommend This Property
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Solid place with great service!
ByMike1010xw
August 11, 2016
Nothing bad to say. This hotel was exceptional in aiding me when I arrived late. The staff is very kind and willing to help out a lot!
great servivce
Bysmileymom
August 10, 2016
excellent service and clean and neat place. I would recommend this hotel to mt friends and relatives. hotel staff was very helpful in answering any questions.
dirty rooms outdated rooms beat up bathrooms
Byi know
August 10, 2016
even the doors were old dirty and unsecure. i would never recommend.
Fabulous hotel experience at a reasonable price!
ByVivian001
August 06, 2016
I needed to have major surgery at Boston's Brigham Women's Faulkner hospital...the Holiday Inn Boston-Dedham Hotel and Conference Center was close by and had the BEST price in town. On the night before surgery, it is so important to get a good sleep in pleasant surroundings...the Holiday Inn exceeded our expectations...and I was able to get the best night's rest! The staff were so friendly and helpful...the room was sparkling clean and comfortable. I would stay there again for sure!
Comfortable bed
ByBella2000
August 06, 2016
Slept well. Bathroom was clean and the sheets were soft. The only negative was the carpeting was dirty.
Exceptional Service
ByLarryC1234
August 03, 2016
I recently stayed at the hotel for a week long business meeting. As is with anything in life, nothing is perfect. In this case, I was using the VERY slow computers in the business center because my laptop was having issues. I notified the front desk manager "Lewis" and he immediately was logging into the office computer and allowed me to use and download the files that I needed.
Lewis assisted me with other things during the week. His positive and responsive attitude ranks off the charts, few have his energy and desire to assist guests.
Lewis is the man!
Very comfortable beds and clean rooms.
Bypolaris15
July 22, 2016
Comfortable beds and clean rooms. Rooms perfect for getting work done without being disturbed.
King for the weekend
ByBostontiger
July 14, 2016
Everything was better than I expected when I first checked in. The room was nice and roomy, and the view from my own personal balcony was just breath-taking! Breakfast in the am was more than I expected and despite the heavy traffic in and out of the hotel that weekend the lobby was always fresh and inviting!
Excellent Service
Bypokeynomoreagain
July 07, 2016
We stayed here for 4 nights in order to visit Boston. Luis, at the front desk, was outstanding. He made us rewards members, upgraded our room, and gave us directions to Boston PLUS walking directions to the sites we wanted to see. We got around Boston easily, even though we had been anxious about it. He answered our questions throughout our stay and gave excellent service. Our room was great and the pool was nice and relaxing after a long day of sightseeing. We enjoyed our stay and would not hesitate to return. Highly recommended.
Avoid
Bydab7
July 05, 2016
wouldn't recommend this hotel .. could have been the amount of mosquitoes, fruit flies and/or gnats in the room when we got there that we had to kill..could have been the poor vacuuming by the staff before we got in there..could have also been the dirty rug
Recent Stay at Boston-Dedham Hotel
ByOccasional Local Traveler
July 04, 2016
We were very highly satisfied with the comfort and spaciousness of the room and bed. The facility was up to date and in excellent shape. The location was convenient to food, shopping and highways. We will not hesitate to return here when in the area.
Somewhat Rude Service
ByRonJJon
July 01, 2016
I had a reservation for three nights. On the third day at the hotel, I went to church only to discover when I got back that hotel staff tried to get my nieces to check-out even though our reservation included another night. My ill sister had to leave her room and go to the front desk to resolve the issue. When I returned to the hotel and went to the front desk to find out what was going on, the front desk clerk was abrupt and not professional. At no point in time did he inform med of the cause of the problem. Nor was I offered an apology/explanation by the front desk staff for the hotel's mistake and for the staff upsetting my niece and my sister.