 Guest Reviews
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95%
Recommend This Property
Overall Experience 4.6
95%
Recommend This Property
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Open Gallery
Great service, highly recommended
ByAnnikki H
May 03, 2022
Professional staff. Good variety and healthy breakfast options for people with allergies. Spacious rooms. Easy to find location with a number of shops and restaurants nearby. Would book again and recommend to others.
overall good
BySophandgav
April 26, 2022
We stayed in this Hotel as we were visiting an event in London over the weekend. The room and hotel itself was clean, spacious and comfortable. Staff were polite and Friendly. Bed was very comfortable and breakfast offered a good variety of options, it well staffed with a friendly welcome. Unfortunately, our evening meal at the hotel was disappointing, my partner and I both chose burgers which we found to be quite greasy and the portion was very basic. We added garlic bread as a side and for £3.50 we did feel personally it was a little steep for two very basic small slices of garlic bread. We went to the local MacDonald's afterwards for a burger which was a shame as we did pay again to eat. Overall a great hotel and would stay again but would eat elsewhere for dinner.
Very nice hotel
ByPaulack1
March 15, 2022
All lovely about the hotel. Bit of a walk to get there, but staff all really helpful.
Wow! Wow! Wow!
ByAdeS
March 08, 2022
First time back in over two years to my favourite hotel in the whole world and Wow! Wow! Wow!
With the introduction of the Whitechapel Think Factory (WTF) downstairs, the bar changing position and the reception area having a massive facelift, it all looked so different as I walked in off Cavell Street.
There were, however, still many familiar people and features, including Shahid behind reception, the bedrooms and those superb breakfast sausages!
A fantastic stay - quiet location, comfortable bed, the incredible staff and the food! Can't wait to return again.
Thank you to all, but special thanks to Shahid who made me feel very special back at my second home again. Thanks also for the guided tour of the WTF!!
First time back
Byalanp66
March 05, 2022
This is my first time back to the hotel since just after it had opened. The staff were friendly and efficient and now I wonder why I didnt return sooner.
Outstanding all round
ByIan & Kelly
February 24, 2022
We needed a base for going to a show. Everything about our overnight stop was outstanding. Staff were brilliant, helpful and very welcoming. Room was amazing, quiet and provided us a temporary home from home. We ate in the hotel for convenience and evening meal and breakfast was good. We enjoyed our stay so much we have already booked our next stay cation there.
London Getaway
ByPringle70
February 20, 2022
For a couple of nights away the hotel was great! The staff were very friendly, the room was very clean, modern and well equipped with hair dryer, mini fridge, tea & coffee, iron etc. The room was also quiet at night and the beds comfy. The location was ok.
Great Stay
BySamM
December 18, 2021
The room was clean. The hotel was clean and safe. The staff were very helpful and nothing was too much trouble. There was a nice selection at the breakfast buffet.
Great, comfy good value stay.
ByAndy
December 18, 2021
Welcoming and pleasant staff. Nice, big rooms with nice amenities. Reasonable priced. Comfy and quiet night’s sleep.
Could have been so much better
BySwim Coach
December 16, 2021
I have satyed at this Hotel previously but sadly other than the room i stayed in for me teh hotal has declined; I have stayed in Holiday Inn Express hotels that are significantly better.
The hotel in my view needs a revamp it is looking tired.
Not a good experience
ByCassie
December 15, 2021
I have stayed in many Holiday Inns over the years and had a pretty good experience until I stayed in this one.
Stayed in an Executive room but it was no different to a standard double room.
Room was very dark and cold even after turning the air con off.
Food was basic, no vegetarian options were available and had to keep asking. Took an extremely long time to get it and it was very bland, had no taste/flavour.
Will not stay there again.
Good value
ByRa aa
December 15, 2021
Friendly staff, clean hotel, good food. Air con didn’t work and check in took too long