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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 1298 reviews
95%
Recommend This Property

Ratings Breakdown

1298reviews

  • 5 Stars
    878
  • 4 Stars
    331
  • 3 Stars
    49
  • 2 Stars
    21
  • 1 Stars
    19

Ideal location for Royal London Hospital

By

November 19, 2019

club

Very comfortable room to relax and sleep.
Adequate bathroom
Prompt check in and departure
Excellent restaurant and bar
Walking distance to royal London hospital

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Whitechapel2019

By

November 15, 2019

platinumelite

Overall I was very pleased with my stay.
The professionalism of the staff, especially the reactivity when I needed help, was exceptional.
I wouldn’t hesitate to go back to this hotel.

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Good Holiday Inn

By

November 15, 2019

A newer Hotel. Typical good Holiday Inn.
The negative points are
The reception only had one member of staff on, they were on the telephone when arrived but cut short the call, however if there had been another customer it could have been long wait.

Whilst the surrounding area is not exactly outstanding, veing typical east end of London ( I can this as I was born there) 5 min walk to dlr and you are soon in the city.

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Good overall service

By

November 12, 2019

platinumelite

Typical Holiday Inn Hotel offering good service and comfortable accommodation. There were issues with the TV which were sorted immediately by the engineer.
Easy public access.

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Clarkson

By

November 10, 2019

Great service, clean room, friendly staff , quiet location

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Friendly staff

By

November 10, 2019

club

Good location 10 minute walk to tube station (Whitechapel).

Staff friendly and helpful

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Nice room, nice view

By

November 08, 2019

Clean rooms with nice bathroom and a view on Canary Wharf.
The hotel is very comfortable. Only detail : the breakfast could include healthier food.

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Lovely welcome, efficient and quiet

By

November 03, 2019

platinumelite

It should be that everything works every time but it is not always the case in some hotels. Not here, everything is great. Easy to find what you need, air con that works without rattling and comfort and quiet. It is a bit further out than some but worth 10 minutes on the bus or 5 on the tube. You are not in the heart of the city but if you want a nice bed and a great sleep this is the one for you.

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Great hotel even better staff

By

November 01, 2019

Awesome hotel now with improved public area and reassurance

Great central location yet quiet , highly recommended and the staff are very helpful

No better hotel

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Morning gone wrong

By

October 30, 2019

Ordered vegan cinnamon toast, come out fried in butter with a side of cream. Not vegan but do have dairy allergies. No apology giving

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Dirty

By

October 30, 2019

Dirty stained carpet in bedroom
wetroom all flooded even if shower curtain drawn

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Comfortable and we'll located hotel.

By

October 30, 2019

Excellent hotel in a great location. The only let down was being woken up by house keeping despite requesting a late check out.

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