 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property
Overall Experience 4.4
89%
Recommend This Property
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Tweek small things
Byolejack1
August 09, 2016
I have stayed at this property several times and enjoy coming here. There are, however, a few items the hotel needs to work on. First of all, though the housekeeping staff is kind, you never know what will be missing or not done when you come in after a hard day's work. Sometimes the coffee isn't replaced, wrong number of towels, no cups, etc.
Secondly, though the internet is fast, you are knocked off by other providers on a regular basis through the day. On a weekend, while writing a paper, I had to restart my internet several times in a matter of a couple of hours.
bravemind
Bybravemind
August 03, 2016
we enjoyed every bit of our stay. The customer service agent very courteous and friendly.
Hotel with excellent friendly customer oriented staff
ByLizapr73
August 03, 2016
I stayed for one night at this hotel and from the beginning the hotel staff was friendly and very customer oriented. I was greeted at the front desk with a great smile. Room was comfortable and clean. In addition, the hotel is walking distance to Westshore Plaza which provides great shopping and restaurants. The shuttle driver of the hotel was very friendly, helpful and provided excellent customer service plus provided information of interesting areas and things to see in tampa area. I would definitely repeat my stay in future travel plans.
Something changed
By24charlie2
August 03, 2016
I've stayed here before with much better experiences.
This place is super convienient, and pretty well kept. The booking thru the internet got screwed up somehow, complimentary coffee no longer available, and the place was noisy.
comfortbale
ByFredTN
August 03, 2016
travel for business, superb staff, helpful. maintenance folks were efficient, helpful and friendly.
Ben
Bybravemind
August 02, 2016
The hotel is well located. Not too far from the airport. The Airport shuttle service provided ws excellent and timing. The driver displayed a great deal of courtesy while the customer service agents wore a complete smiling look.
The room was good enough for our need- neat and my kids enjoyed the sight of the airport look at night from the hotel 10th floor where we stayed.
My memberships of IHG was recognised
we will love to visit again
Very nice hotel conveniently located
ByMikeD77
August 01, 2016
The lobby is beautiful, the restaurant is very good, the bartenders are very nice and good at their job. The restaurant and bar are very affordable. The room was a little older but was still nice.
Caring Staff that will meet all your needs
ByMother Joyce
August 01, 2016
Front desk really went out of their way to make our stay enjoyable with many perks. They worked out problems with great professional skill and quickness. I did not have a moment to get angry because the knew just what to do in a crisis situation.
Great hotel
ByAgentJelly
August 01, 2016
Very clean and the staff was very attentive. The room was ready and I had no problems.
Great staff
ByKatieP30
July 28, 2016
The reason why the Holiday Inn was chosen over other hotels was due to the friendly staff. The staff while staying there 8 weeks knew me by name and always friendly.
Great Place to Stay
ByKEuler
July 22, 2016
Location is very convenient and a great meeting place
Pleasant and responsive staff
Byhownow
July 22, 2016
Good place to stay however I wish there was a free breakfast like most Holiday Inn Express. Also the bathroom floor was dirty and needed to be mopped or wiped clean. The staff was excellent and the bed and sheets were comfortable. The fitness center was clean and had nice equipment.