In my previous visits to this hotel I found that the lobby and common areas to be absolutely FANTASTIC! However, on this visit, the lobby, restaurant and common areas were under
construction/renovation. The registration area had been set up in the Convention Center lobby on a plywood desk. Getting around the hotel was somewhat of a challenge.
BUT...those problems were more than offset by the Hotel Staff! I observed the staff from housekeeping to the dining and the front desk staff working very hard to ensure that each guest had what they needed. The buffet, in the Conference Center Lobby, was excellent.
We are planning on visiting again next year and are looking forward to seeing the results of the construction/renovations.
One last thought....the internet service was probably one of the poorest that I have ever experienced. I didn't speed check it, but it was extremely slow in downloading data and live-streaming was an exercise in patience.
But again....the Hotel staff are among the very best I've ever experienced in my travels. [Less]