 Guest Reviews
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82%
Recommend This Property
Overall Experience 4.1
82%
Recommend This Property
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Adequate for business.
Bypretzer
August 10, 2016
I stay at a lot of hotels with IHG. This hotel was okay. The first time I stayed here last year it was much worse.
I would definitely stay here for business again because it is close to my local office, but it would not be comfortable for my family.
The rooms are very small, and the amenities lack when compared to other area hotels with IHG.
Nice place to stay. Good access to downtown
Bydxhunter
August 08, 2016
Staff was good when I came in. They attended to everything I needed. Room was a little cramped. Breakfast was excellent.
Excellent and Friendly Staff
ByStymeySergei
August 07, 2016
The hotel is in walking distance to all of the notable attractions. The entire staff - cleaning, front desk, valet - were very friendly, helpful and attentive. The valet, Tai, is awesome!!
Great Staff
ByMikeB1962
August 06, 2016
Very friendly and accomodating staff. Room were clean and comfortable. I always like staying at this property.
Great weekend location in Atlanta
Byjaibob73
August 01, 2016
I've stayed at this location for business previously, and enjoyed this location even more for personal time with the family. Very easy to walk to a number of downtown attractions, and the hotel itself is safe and comfortable.
Great location
Byetsuf
July 28, 2016
Pros: Great location. The staff was very helpful and very personable. The bed and pillows were comfortable.
Cons: The room was tiny! Breakfast was good but not a big selection for a healthy or vegetarian meal.
Convenience, Comfort and Reliable
Byanshuljain
July 26, 2016
A great property encompassing convenience, comfort, reliability and safety. Good location close and centrally placed, well known and easily accessible by walking and by using public transport.
Great hotel
By10leo
July 22, 2016
Hotel is in a great location for downtown. We went to a Braves ball game and it cost $6.75 for an Uber that arrived in 3 minutes.Very clean hotel, friendly staff, typical breakfast for IHG, (good) Only problem, the mattress on the bed was very hard! My husband even agreed and he likes a firm bed
A really great place to stay
ByGene:)
July 19, 2016
We go to Atlanta once a year for the Atlanta's Gift Mart and usually try a new hotel each year. The Holiday Inn Express had a perfect location for us as well as clean rooms, delightful staff and a wonderful free breakfast with good things including healthy choices. Once we checked in Tai the gentleman who handles the Valet parking checked our car over to make sure we got our car back in the same condition we gave it to him in. The whole experience was really great and my husband and I have already decided that we'll be staying at the Holiday Inn Express again next year for the Gift Mart. I'll actually be making my reservations this week or next! You do have to keep in mind this hotel is right in the city and there is street noise at night...but ya know, that made it all that much better!!
Great location, Extremely Comfortable Beds & Great Breakfast
ByCadimo07
July 18, 2016
Stayed her for the AKA International Conference/Boule. Have been to Atlanta many times before and first time at this hotel. We reserved a suite. Some of the front desk staff were not trained well and provided incorrect information about being able to secure guest luggage while waiting for the room to be ready. This was extremely problematic for 2 of my roommates who arrived before 9:00 a.m. The front desk did not call them when the room was ready as promised. By late afternoon 2 of my roommates were able to make arrangements at another hotel, would not stay here and left! (It still baffles me how this was allowed to go on so long when others checking in from my organization had bags secured.) However, the remaining 3 of us arrived to the hotel at 4:30 p.m. and resumed the reservation. The hotel staff manager listened/handled our concerns and the remaining 3 of us stayed. Our beds were extremely comfortable, the suite was neat and clean with ample extra towels. The breakfast (included) area is well maintained, staff is on hand to always maintain the food, and the food was good. Free internet was fast and working. Our suite had 2 bathrooms (the main reason we chose this location). The valet/bellman Tai was super nice with a smile on his face. The sales manager Sharon is fantastic and will go above and beyond for the hotel guests. The front desk manager Adrian was also courteous and was quick to resolve our concerns and followed thru with what she said. Our group block conference rate was too high (no matter the downtown hotel.) I have been in Atlanta for other conference with a much lower group rate. However, the normal room rate at this hotel is good. Parking rate of $25 daily seems to be the rate in downtown (actually a few dollars less).
Very good location for Downtown Atlanta
ByToyy
July 16, 2016
The location is very good for all activities in downtown Atlanta. The room is comfortable and clean but a bit small for family. The internet and all equipment work well. The valet parking fee is a bit high but the valet staff is very good.
Great service
Byludi16
July 15, 2016
Staff attentive and cordial, good gym and clean areas.
Suite is large and comfortable, would stay there again for sure