 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property
Overall Experience 4.1
82%
Recommend This Property
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Great Location
ByPrestine
September 28, 2016
We had a King Executive room and it was spacious with a great view. Room was good for sleeping, dark and quiet. The valet man was extremely professional and helpful. Walking distance to a lot of restaurants.
Compact but comfortable room
Byflagirlatheart
September 26, 2016
Being a refurbished old apartment building, the rooms were a bit tight but IHG did a good job outfitting the rooms with everything necessary to make the stay comfortable. Nice contemporary decor and a very clean bathroom . Breakfast was way better than standard "free breakfast" offered by competitors.
Excellent service, very small room
ByAdam4480
September 26, 2016
This hotel met my needs. It is clean and comfortable. The front desk staff were great, including with getting me into a room ahead of check-in time. Perhaps because of this, the room I got was very tiny. There was little room to walk around, and in the bathroom, I had to more or less climb over the toilet to get into and out of the shower. So be sure to ask for a slightly larger room.
Not a Great Experience
ByPDED
September 25, 2016
The room was very small and outlets were basically non-existent. There was left-over cake in the fridge from a prior guest and the linens didn't appear to be clean. Alarm clock didn't work and we received a wake-up call at 5:58 a.m. even though we didn't request a wake-up call.
We also used valet parking and you have to park on the side of the street to use it, but there are no signs that indicate this so it's a bit confusing. When using the valet parking we didn't receive a green tag and apparently we were supposed to so the next morning it caused an issue when we asked to pick up our car. Didn't receive a receipt under our door and when we requested one the receptionist seemed shocked and had to print us a receipt.
The lobby area is nice as is the breakfast area and the hotel is under renovations. Upon arrival it looks very nice and is in a great location, but the rooms could use a lot of work (and a good cleaning).
Spacious room, great service, and extremely comfortable beds
ByAnotherStamp
September 21, 2016
This hotel exceeded my expectations. The rooms were spacious and clean. I could probably fit a family of 4-5 in there. There was enough walking room for everyone. The bathroom was very clean. The best part of the room is having two TVs and a Keurig :) Love this hotel, would recommend for anyone visiting Atlanta!!
Great Staff, good location, tiny room.
ByCube55
September 19, 2016
The staff was wonderful and was very helpful whenever called upon.
The location is very convenient for getting most places around town either by car or walking. There are a good number of places to eat near by, and you can walk to a number of tourist attractions in less than 20 minutes.
The room we stayed in was very small, no room for a chair or table, even the beds seemed shorter than normal. The bathroom was also very small, I could stand in the center of it and touch all 4 walls.
Dragon Con stay
ByGeekMOM
September 16, 2016
We were in Atlanta for Dragon Con and in the past the excessive number of people has caused a decline in service. The service this stay was above and beyond even 'normal' visits! The breakfast room staff were the best we have ever experienced. They were gracious, quick, courteous, friendly and kept the food supply refreshed even with the large number of guests. The front desk staff were helpful with normal stuff like lost key replacements and went beyond including photo taking! Especially helpful was the valet going way beyond normal. He was polite, friendly and helped us with a car parking dilemma including a reminder call to prevent us getting a ticket! We were there for almost a week and the housekeeping staff kept us very well supplied with necessaries! Everyone was friendly and we couldn't have been more comfortable!
Relaxing Rooms
ByNefer4531
September 16, 2016
We have stayed in this same Holiday Inn Express for the last three years and have always been pleased with it.
Great!
BySchornforce
September 15, 2016
Everyone was very friendly and the food was just what I needed-- better than I'd expected! The room was comfortable. Just be aware, the motel is at the corner of two side streets, so print a map if you go walking around. Internet connections worked well too.
great beds, breakfast/ convience to mart
Byshrimpnana
September 15, 2016
great, will use at least twice a year we attend two trade shows at the mart a year and love the restaurants in Atlanta
Poor cooling in room
BySteve San61
September 14, 2016
A/C did not work properly resulting in a very uncomfortable room and poor rest. Response to issue was not good. The A/C was so poor that it is hard to imagine that the hotel was unaware of it prior to putting us in the room. We did complain about it the next day and we were not charged for the room. I would have much preferred to have a comfortable room.
Great place to stay.
ByDocBugs
September 09, 2016
Great hotel. The staff was extremely helpful. I needed to extend my stay one day and the front desk staff were great in helping out. The valet parking is great and Tai does a great job.