Rated 3.8 out of 5 by 65
reviewers.
Rated 2.0 out of 5.0 by SkiSnowbardEnthusiast Restless Sleep
We had to move from our original room to the 1st floor because of plumbing problems.
The ceilings are paper thin, and the people above us stomped loudly, interfering with My Family's sleep.
Not a good experience!
February 26, 2014
Rated 5.0 out of 5.0 by Mom of 3kids Wonderful overnight stay
We stayed with our three children while stopping over for the night. They loved the pool. The room was very clean. The bed was a bit firm, but that's just a personal preference. There were so many breakfast choices. We couldn't have been more pleased. The staff went out of there way to be helpful. We would absolutely stay again.
February 26, 2014
Rated 3.0 out of 5.0 by westpeter out of order hot tub...
When we first walked in the room, I found chewing gum on the carpet. The ice bucket was still wet from the previous guest, and the corner guard on the wall was broken. I asked to switch the room. The staff was nice and changed the room right away. Then, when we went to the pool, the hot tub was out of order. We stayed for 2 nights, but they didn't fix the tub. That was a big disappointment for our family.
February 24, 2014
Rated 4.0 out of 5.0 by JohnnyVNY I would stay there again if in the area
Overall the experience was good.
- The room was reasonably clean and comfortable.
- The pool area and hot tub were clean and warm which was nice in the middle of winter.
- Food in the morning was good
Area's for improvement: The gentleman working the front desk made any request I had seem like an inconvenience for him - (request for extra towels, two plastic forks for food I had to bring because my daughters have allergies)
I stayed in a room that could accommodate 5 (2 adults, 3 young kids) but I didn't know I would have to pay $15/night extra for a roll away bed.
January 16, 2014
Rated 5.0 out of 5.0 by Leroi Great Hotel
this location could be considered as one of the best Holiday Inn express that I ever stayed (and I did stayed all over the world) . so I can give them 4.5 for: food quality, location, friendly staff and Atmosphere...
only issue that there was no Platinum Members Recognition..!!!
January 9, 2014
Rated 5.0 out of 5.0 by Linsey2 Very comfortable bed/room
A great room very comfortable and clean, we enjoyed our stay.
January 2, 2014
Rated 4.0 out of 5.0 by Renee0202 Refrigerators
We were very disappointed in our stay this time, not because of the staff, they were all extremely friendly and helpful. However, we were unhappy, to say the least, with having to pay extra for a refrigerator in our room. If it had been just an overnite stay, it would have been not as bad, but we were there for 3 nights and you don't provide some things 24 hours. We never had to pay a fee for a fridge in our room before. We may have to rethink our accomodations for next holiday.
December 30, 2013
Rated 2.0 out of 5.0 by summer&winter NO WIRELESS IN ROOM!!!
This was too bad that wireless was not working at all in room. All we have to do was to go downstairs and connected to internet. Besides, breakfast is not that good. The only convenient thing is the location closes to the Woodbury Common Premium Outlet. This will be the only reason I choose to stay there.
December 30, 2013
- 2014-03-03
- bvseo-cps-pl-PRR
English
