 Guest Reviews
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84%
Recommend This Property
Overall Experience 4.2
84%
Recommend This Property
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Not so clean!
ByLouiev
October 09, 2019
Letter I sent to GM a week ago and didn"t get a response.
I am writing this letter to express to you how unsatisfied I was with my most recent stay on September 29, 2019. When I arrived to check into your hotel on Sunday night at approximately 9:30 p.m. I entered my room and immediately was unhappy with the way in which my room was left. I called the front desk and the assistant manager Kaitlyn said that she would come over to look at and assist rectifying the problem. When she came which I was thankful and appreciative for, I pointed out the stain that was on the couch, the telephone which was dirty and had hair on it, the nightstand in between the two beds was dirty with stains and food that Kaitlyn did her best to clean. Additionally there was a stain on the TV stand opposite the couch that she did get most of it out. Lastly, the tiles in the entry way were dirty and stained as well as the bathroom floor that had hair on it.