Rated 4.3 out of 5 by 58
Rated 5.0 out of 5.0 by kumquatbaby Reasonable rates, great for business
After a brief check-in process, we asked what appeared to be a manager for a dinner recommendation. Being on the road often means finding something unique, so we ruled out the chain steakhouse next door. He gave several options and we settled on Ron's Roost (great local, casual recommendation with American Fare).
Internet worked fine. Staff VERY pleasant and helpful.
Everything was fine: bed comfort, towels, cleanliness, breakfast location and food. Loved the open room with windows, fireplace and TV to catch up on Olympics.
Minor complaint with bathroom size, but with an older property, that goes with the territory. Great Hairdryer! I know this sounds stupid, but it's a unique design I haven't seen in other hotels, and I travel quite a bit.
February 24, 2014
Rated 5.0 out of 5.0 by steven37 convenient solution
last minute need for several rooms for family funeral. Very accommodating staff.
January 23, 2014
Rated 5.0 out of 5.0 by Devon66 Home away from home!
I travel a lot with business and family. The weather was a mess with five inches of snow and below 0 temps with the wind. There was a woman named Mary who offered me hot coffee when I was going to my room and that was so great! My room was so clean and nice and warm. I had a great night of sleep because I heard no noise at all. Breakfast was wonderful with so many items to choose from and the room was so beautiful and everything was so clean. There was a small lady working there and asked me how my room was and to let her know if she could do anything for me ...All the people there were so nice and friendly and always asking what do I want or need...I have stayed at many hotels but never have I ever had the sincere caring attitude from any other hotel. I will return and let my company and friends and family know how great it feels to be cared for...they made me feel like I was at home.
January 20, 2014
Rated 5.0 out of 5.0 by Silvertree Perfect for a homesick Cincinnatian
One of the things I miss about Cincy is the hills, and this place showcased them very well. I loved the room. The pillows were very nice, but the bed itself was a little too firm for my liking. Still, everything was well-stocked and clean. The breakfast in the morning was pretty standard, but good.
January 4, 2014
Rated 5.0 out of 5.0 by Jamie B. clean and comfortable
We always stay here when we visit Cincy. It's clean and comfortable. I love that our pup can stay with us. The location is great for visiting family all over the west side and downtown.
December 29, 2013
Rated 5.0 out of 5.0 by Joe1002 Excellent Staff
Staff was very friendly and aided us by loaning us a scissors to wrap presents.
I've been staying at this hotel for the past 3 years and intend to continue as long as my grandchildren are still in this area.
Since I booked and prepaid online, staff was unaware of my Priority Club status until I checked out and asked them.
December 18, 2013
Rated 5.0 out of 5.0 by KRP1 ALWAYS A GREAT STAY
I have been coming to this hotel since its been open. Ken has been the manager since the opening. The staff is great and offer exception service all the time. Lots of long term employees making it a great experience. Its the best location on the west side of town. I can be in DWTN in 10 mins and also travel to Kings Island in 20 mins. NO hassle with traffic when I have to leave back to LOU. One of the major reason I stay here is the rates are very comparable to area hotels and also lower than the DWTN hotels. Its quiet and easy access from the interstate and local restaurants. Love Longhorn across the street when the weather is bad. Meijer is also across the street if I need or forget anything.
Best HOTEL IN CINCI for the last 5 years.
"WAY TO GO CINCI-WEST". "Keep it up" KEN and Company.
December 15, 2013
Rated 2.0 out of 5.0 by Kneesha Poor service at front desk.
I have stayed at many of these hotels for my work and pleasure over the years and this is by far the worst one. The front desk clerks didn't know how to do simple transactions when it came to taking the room off my holding credit card to pay cash. I had to ask for our bottle of waters each day, and one time the clerk argued with me when I went to the front desk to get them, telling me no at first, but he finally gave the water to me, but without a friendly face. I would highly recommend they improve their training at this location. The price was way too high for the service and quality of the room and much higher then I ever pay throughout other states.
December 14, 2013