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Holiday Inn Express Cincinnati West

5505 Rybolt Road , Cincinnati, Ohio 45248

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 910 reviews
90%
Recommend This Property

Ratings Breakdown

910reviews

  • 5 Stars
    598
  • 4 Stars
    185
  • 3 Stars
    68
  • 2 Stars
    29
  • 1 Stars
    30

Staff is excellent

By

November 21, 2019

club

Motel was great. Location was perfect for the side of town we needed to be at. Staff was wonderful from the moment we arrived till we left. Hotel is clean and our room was in good repair.

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Location is great Customer Service

By

November 19, 2019

platinumelite

No running water or cable upon arrival. I booked 2 rooms, 1 rooms was never cleaned and the other room cleaned only once after I had to call to request. A lot of loud work trucks in parking lot that start up very early in the morning and idle to warm up. Awake everyday at 5 am due to loud trucks. Someone continued to hand the “save the planet we didn’t change your sheets” on the door after we removed everyday.

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Great Stay

By

November 19, 2019

Hotel was very comfortable and very easy to get to ...

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Another great stay!

By

November 18, 2019

I have stayed here several times before and have had great experiences each time. The only thing that might need addressing is the limited parking available when I checked in.

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It was quite

By

November 17, 2019

Nice quite place. They treat you like family. Good breakfast

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Thanks for the response!

By

November 12, 2019

platinumelite

Excellent check-in and as always I like the popcorn cart--one of the reasons I stay with you. Temps were dropping and when I tried to raise the temperature in my room the thermostat just wasn't in the mood. Your helpful and gracious person working the front desk checked out the situation and then promptly moved me to another room on the same floor. Thanks for the quick and helpful response!

And while I'm at it, thanks for having a workout room with all machines functioning.

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OVER ALL GREAT

By

November 06, 2019

BREAKFAST WAS SLOW, HAD TO WAIT FOR RE FILLS ON FOOD. NOTICED THE UPPER FLOORS WERE RE MODELED SO ASSUMING THAT IS GOING TO BE DONE ON THE MAIN FLOOR AS WELL. BED WAS A LITTLE TO FIRM AND LUMPY PILLOWS BUT I SLEPT OK.

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Nice Hotel

By

November 06, 2019

Overall the staff and the hotel were nice. The bed was comfy. They have done a lot of remodeling in the hotel and very nice upgrades.

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Wonderful

By

November 05, 2019

Excellent hotel - I highly recommend. Very comfortable, clean and tons of healthy choices for breakfast.

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leisure stay

By

November 05, 2019

club

I enjoyed my stay at this hotel it close to my event

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Comfortable and convenient

By

November 01, 2019

platinumelite

Comfortable beds and bathrooms. Convenient location, every thing we needed was less than 5 minutes away

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Comfortable and convenient

By

November 01, 2019

platinumelite

We enjoyed our stay, rooms were comfortable as well as beds. Able to accommodate adjoining rooms which was great. Used common area as well for family get together. Breakfast wasn't great but it was included and kept us from spending more money somewhere else

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