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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 1399 reviews
92%
Recommend This Property

Ratings Breakdown

1399reviews

  • 5 Stars
    959
  • 4 Stars
    284
  • 3 Stars
    65
  • 2 Stars
    54
  • 1 Stars
    37

Just passing through

By

March 29, 2017

club

Our stay at the Inn was very comfortable. The room was clean.and spacious. The variety of breakfast foods available was great. The staff was very friendly and approachable.

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Excellent experience.

By

March 28, 2017

Downtown Cleveland HIE was the best experience I have ever had, not on the beach.
The rooms were finely appointed, the entire facility is amazing, its an old bank building.
I will stay here every time I am in Cleveland.

Thanks to all the staff.

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Birthday stay

By

March 28, 2017

club

I live in Cleveland but didn't want to drive after celebrating for my birthday. My room ended up on the top floor with an awesome view. Comfortable bed, great team of people and quiet.

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great rooms

By

March 27, 2017

club

Floors were beautiful, beds comfortible.Did not fear that bed bugs were in the room. Water pressure good.

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Whirlpool suite was wonderful

By

March 25, 2017

club

We enjoyed the view of downtown from our 15th floor whirlpool suite. We were impressed with the quality of the hot tub/whirlpool and the overall cleanliness of the room. The unique style of the hotel also was enjoyable, with high ceilings and wood floors. It was not a cookie cutter hotel but one with its own character and style -- a cozy, relaxing sanctuary on a busy downtown street.

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Hotel stay

By

March 21, 2017

The rooms at this hotel are very beautiful and inexpensive.

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great service

By

March 20, 2017

desk clerks were very friendly and helpful..checkout quick and simple...could use a radio in the room..

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Great trip to Clveland

By

March 19, 2017

Came up to Cleveland for a concert and stayed at the Holiday Inn Express on Euclid Avenue.
Awesome staff and great rooms. Very nice hotel and very quite.
Close to just about everything we wanted to see.

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Beautiful hotel

By

March 19, 2017

East access to parking or valet, good breakfast, friendly staff, beautiful building

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Very good

By

March 18, 2017

Very good , comfortable, affordable,overall good experience

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Excellent Downtown Location

By

March 17, 2017

platinumelite

The nostalgia of this property is awesome. Conveniently located in the heart of Playhouse Square district. Free snacks and beer/wine during the week.
One word of caution; the valet parking (only option) here is extremely expensive.

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Perfect hotel for a night out

By

March 14, 2017

club

Our 2 bed suite was a great place for my group's Cleveland night out. Very spacious and met all our needs.

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