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Rated 4.4 out of 5 by 765 reviewers.
Rated 3.0 out of 5.0 OK Room too hot. Valet service unreliable. Breakfast location not easily accessible. February 27, 2015
Rated 5.0 out of 5.0 by Staff is amazing! From the manager to the bellhop to the valet...couldn't have been more helpful February 27, 2015
Rated 4.0 out of 5.0 by Excellent Staff My first room the heater wasn't working properly but I was moved to another room and was impressed with the staff. February 26, 2015
Rated 5.0 out of 5.0 by Totally Recommend this hotel! Fantastic Stay! The front desk staff greeted us with a smile and each day said hello and ask if there was anything they could do to make our stay better. The nightly after hour snacks and people were just as wonderful. The hotel room cleaning staff was just as friendly. The GM greeted us as well and inquired how everything was going. Our room was geat and we slept very well. I will recommend this hotel to everyone! February 25, 2015
Rated 5.0 out of 5.0 by Great stay highly recommended...no complaints....will be back to this hotel next time in town February 24, 2015
Rated 5.0 out of 5.0 by Great Building, different from any other Holiday Inn The Cleveland Downtown Holiday Inn Expres is a wonderful place to revisit the past ; a time when everything was built to last and the ornamental trim work is unlike anything today.It is a great place to stay for work or play. The rooms are large and comfortable. The hard wood floors and architecture are a welcome difference from the more "modern" buildings of today. It is a wonderful escape into years long lost. February 24, 2015
Rated 5.0 out of 5.0 by Great staff, great location, lovely building We loved the opulent, antique lobby, elevators, great atmosphere and sense of history. We were surprised at the size of our site. Quiet and comfortable, appreciated the free (if a bit slow) wifi, the wood floors. The room was so quiet, except for the heater (which we needed to run, since it was below zero at night!) But, we got used to the sound of the heater. The kitchenette was nice to have except it is rather bare of any dishes or utensils. But it is ok for heating up restaurant leftovers, and it's nice to have the little fridge. The staff was so friendly and helpful. Given the frigid weather, it was so nice that we were able to schedule a time to get our car so we didn't have to wait. The staff at the desk was always friendly and helpful. The location is fantastic. Sadly it was so cold we couldn't take full advantage of being able to walk to so many sites. But the great restaurants, bars, cafes and brewpubs on Fourth Street are so close by it was easy to walk there. We were able to take the free buses over to the Rock and Roll Hall of Fame. The vintage buildings in the neighborhood are beautiful. The free breakfast was rather awful looking so other than having some milk, we availed ourselves of the fabulous Sammy's Grill right in the lobby. Wonderful food and another great value. A wonderful value for the price. I can't wait to go back. February 23, 2015
Rated 5.0 out of 5.0 by Great hotel, close to everything This is such a wonderful hotel. Rooms are very clean, comfortable and spacious. February 23, 2015
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