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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4

based on 616 reviews
85%
Recommend This Property

Ratings Breakdown

616reviews

  • 5 Stars
    253
  • 4 Stars
    223
  • 3 Stars
    76
  • 2 Stars
    37
  • 1 Stars
    27

Customer Service Excellence

By

October 21, 2017

club

From the gentleman at the door to the housekeeping personnel, all were friendly, knowledgeable and extremely well groomed.
The room was comfortable and large. The reception staff were extremely prompt at any response. So, I would definitely stay at any Holiday Inn Express properties when I travel. The picture I had in my mind of an “economy” hotel is completely transformed.

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excellent and valuable!

By

October 15, 2017

Thanks for you professionalism and kindness!
All staff and receptionists were showing care and assistance to all and even the house keeping staff as well..

Thank you,
Mash

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Thanks

By

October 15, 2017

club

I ejoying during my stayin holiday inn express internet city dubai ..

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Excellent Stay

By

October 08, 2017

Excellent Stay. Just missing Washcloths in the bathroom.

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Great service

By

October 07, 2017

club

Excellent hotel to stay for business purposes.
Polite and friendly staff. I just love the bed and the pillows especially at this time that am having shoulder issues. Relaxed.

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Good Hotel, great staff

By

October 02, 2017

club

Stayed at this hotel during a week of busy work meetings and found it was a good comfortable friendly place. I'd recommend it.

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Good service

By

October 01, 2017

club

Very good service by Mobeen , very neat and clean hotel.
Good internet, good room, peace full

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Reasonably ok

By

October 01, 2017

Stayed for 2 weeks and it was reasonably ok.
Hotel is looking tired and needs some refurbishment. Carpets should definately be changed as they smell aweful in the corridors. Not in the rooms although some rooms had a mould smell. I changed rooms and it was fine. Noisy aircondition.
The breakfast reasonable and more than sufficient.
Free shuttle service to Mall of the Emirates which I used a few times and was great.
Would I stay again. Definately not for long stays.
Windows dont open and no balcony so abit claustrophobic with the already old carpets.
Would I recommend, only for short stays. I used to like this hotel but its now tired and needs a freshen up.
Please take this as constructive criticism and ways of improving guests stays

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bon hotel

By

September 24, 2017

club

tout ok le séjour bon et agreable correct bon rapport qualité prix et service et repas correct a recommander

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Good Location and Excellent service

By

September 23, 2017

Good Location and the service is excellent, nice view, clean rooms, next to knowledge city.

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Business trip

By

September 22, 2017

Meeting various clients and a good area for sitting down over a coffee somewhere outside our various offices.

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Simple stay

By

September 19, 2017

club

It is good for sleeping only for couple or single occuapancy

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