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Holiday Inn Express Harlow

Crown Gate Essex , Harlow, CM20 1NB

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 1049 reviews
87%
Recommend This Property

Ratings Breakdown

1049reviews

  • 5 Stars
    543
  • 4 Stars
    325
  • 3 Stars
    93
  • 2 Stars
    47
  • 1 Stars
    41

Over Night Stay

By

November 20, 2019

club

On arrival the young lady was very friendly and helpful on the desk. She handled our check in quickly and informed us of the parking facilities and when I said my partner would need parking the following day, she was very helpful.
Julia was very friendly and handled our check out. She also mentioned the membership and benefits which we joined as her information was very directed to our needs eg late check out.

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Clean and tidy hotel with great staff difficult parking

By

November 17, 2019

Very well run and bright hotel with excellent breakfast in bright modern dining area. Badly let down by parking arrangements poorly marked and lit. Third of car park unmarked waste land . No direct access to hotel and hauled out of bed to move car as a result of above. Mattresses need a refresh - well past sell by date!

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One night stay

By

November 13, 2019

club

A very convenient hotel in Harlow with good facilities and good car parking facilities

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Modern and clean hotel

By

November 12, 2019

club

Loved my stay. Found it a pleasurable experience and will be staying again in the near future. Staff polite and friendly. Great variety of foods for breakfast. Wish the car parking area was bigger as it was difficult to park when we arrived back to the hotel late evening

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Room 215 week 45, Room 415 week 44

By

November 10, 2019

club

Room 215 week 45, Toilet din not flush, reported fixed the same day, air con unit noisy and took a long time to reach set temperature of 22c
Room 415 week 44, could not watch TV interference lines on all channels, reception staff tried to fix issue using your service support over the phone but to no avail.
Please note all prior stays no issues, unfortunately last 2 stays a bit disappointing.

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good place to rest

By

November 08, 2019

club

I often stay at this hotel when I am working in Harlow. It is clean and comfortable and reasonable value for money. It is close to where I am working, good parking at a reasonable price.

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Yavor yanakiev

By

November 08, 2019

club

Decent hotel over all. Great value for money.
Will be visiting again.

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TOUJOUR AGREABLE POUR NOUS DE SEJOURNER A HARLOW

By

November 06, 2019

club

Chambre agréable, Eau de la douche bien chaude, Dommage que nous n'ayons pas été réveillé en temps par la réception, dorénavant j'utilise mon réveil gsm ( Plus sur ).

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I loved staying in this hotel

By

November 03, 2019

club

The hotel and staff are extremely lovely.
The internet signal is very weak
The sofa mattress is not comfortable.

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WiFi unavailability

By

November 02, 2019

club

WiFi is not available through out the hotel , some rooms don’t have a signal .

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Very nice experience

By

November 02, 2019

club

I have been stopping in Harlow for the last few weeks on Business. This is the best hotel at a reasonable price. I arrived late so could not get into the hotels car park. The hotel has additional parking at a public car park but this is not very secure and not easy to access with luggage.
Staff, comfort and breakfast at the hotel were all very good

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Perfect Town Location

By

October 30, 2019

Cleanliness and a welcoming service are a must for me and this boutique hotel certainly has them both. I'm a regular guest and will continue to be so

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