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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 737 reviews
93%
Recommend This Property

Ratings Breakdown

737reviews

  • 5 Stars
    434
  • 4 Stars
    218
  • 3 Stars
    47
  • 2 Stars
    22
  • 1 Stars
    16

HIE Rotherham

By

July 24, 2017

The staff are great and the hotel is fine for business stays. Unfortunately when I stayed it happened to be a hot day and the aircon wasn't working. I did have a fan placed in my room which at some stage I made the mistake of switching off as I couldn't get it to turn back on. I would have called reception at 3am when I woke up due to the stifling heat but the telephone also wasn't working (and I really didn't want to have to get dressed to go down to reception).
Breakfast - I have absolutely no idea why there are such limited options at HIEs; it seems that they only offer sausage, scrambled eggs and beans!! Not a problem as I'm not really bothered with a cooked breakfast but the whole breakfast choices are quite limited and pretty much the same every day.
The staff at this HIE are brilliant though, cant do enough for you and are extremely friendly.
Would never stay at a HIE for anything other than business.

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Good room, excellent service

By

July 22, 2017

club

Excellent value. V Clean and comfortable.bedroom and public areas

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Stay

By

July 16, 2017

club

Enjoyed would recommend. Good other local facilities

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Mr I D

By

July 16, 2017

club

Clean room, comfortable bed, great staff. Breakfast was lovely and the bar stafff was very professional. Location was very good.

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Beautiful spacious and lean rooms

By

July 16, 2017

club

This is a beautiful hotel. It is clean and comfortable and the bedrooms are tastefully decorated. Parking facilities are easy. There a shops within walking distance. Breakfast was great.

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comfortable and good value

By

July 14, 2017

club

can not fault this hotel ,from the staff to housekeeping and the comfortable beds.We really enjoyed our stay and would not hesitate to recommend

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Great hotels

By

July 07, 2017

club

As I have an account with a different hotel chain, I have usually always used them when traveling, but as they were full and your hotel came up next near to me while I was working away I booked and will now be downloaded your app for all my future business hotels Bookings, it was a great hotel, very large, clean rooms and great staff.

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Great value, comfortable room and delicious breakfast

By

July 07, 2017

club

Our stay was the result of last minute room availability and we cancelled our booking at another hotel to stay at Holiday Inn. We were not disappointed with our choice and will be regular bookers in future.

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Don't leave anything behind.

By

July 07, 2017

club

On two occasions have left a towel and nightie behind after departure and both times housekeeping said nothing was found in the room.

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Very welcoming

By

July 06, 2017

club

From the time of arrival the staff are very helpful, had a great nights sleep when I usually don't when working away. I would doubt anyone could pick fault with the service provided.

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Room smelt of sewage

By

July 03, 2017

club

We booked and paid for 11 rooms but only was given 10 so 2 of our guests had to share. Air con didn't work in several of our rooms. We were told maintenance knew about the problem but had not fixed it. A couple with a 6 month old baby was given 4 fans and 2 bottles of water to keep hydrated through the night.
Breakfast was minimal. An overall unhappy stay.

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Good hotel, good location

By

July 03, 2017

new and fresh HI Ex with good local services / facilities and not far from one of our offices. Never used this one before, normally stay nearer the motorway but would definitely use again.

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