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Holiday Inn Express & Suites Smyrna-Nashville Area

2565 Highwood Blvd. , Smyrna, Tennessee 37167

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 930 reviews
92%
Recommend This Property

Ratings Breakdown

930reviews

  • 5 Stars
    622
  • 4 Stars
    202
  • 3 Stars
    55
  • 2 Stars
    31
  • 1 Stars
    20

Great service, very clean rooms

By

November 13, 2019

club

Great clean rooms, comfortable beds, friendly staff, excellent breakfast bar. Location is great, shopping and great restaurants right across the road.

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Staff is excellent!

By

November 06, 2019

The facility is going thru a much needed renewal. Expect a few inconveniences. The staff is super. Jacob made us want to return to see the upgrade and we certainly will be back.

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Please take experience

By

November 04, 2019

club

Nice stay. Would be better after bathroom renovation and renew bed. Pricing should be more consistent.

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clean friendly staff excellent location

By

November 01, 2019

club

nice hotel very good experience will stay here again

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Took great care of us

By

October 31, 2019

club

There was an issue with our double queen room and we were upgraded to 2 kings at no charge. The beds were so comfortable! Lots of pillows and the rooms were very clean. Internet was a little slow and the jets in the hot tub were not working to well. Literally our only complaints.

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Good trip

By

October 30, 2019

This property was excellent. I highly recommend it when visiting the Nashville area.

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Holiday Inn

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October 30, 2019

The overall experience was good. The rooms were a little rough. One the shower faucet kept running and wouldnt turn off. The second room the toilet would keep running and wouldnt flush. We had to keep going in the tank to fix it. There were several stains on the carpet in the room as well.

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Good value

By

October 29, 2019

Very nice atmosphere and great staff :). We arrived late and staff was helpful in getting us checked in and comfortable:)

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Great Travel Stop

By

October 28, 2019

platinumelite

Stayed at the hotel with family as we were traveling to Florida. Great stop - pleased with service and accommodations.

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Nice Stay

By

October 28, 2019

club

The room was clean, bed was comfortable, breakfast was good, and the location was convenient. That pretty much covers my needs for a quick business trip! My only criticisms are that the location right by the interstate is noisy, and even though my room was on the far side of the hotel, it was still noisy. However, I have stayed at some of the other hotels in this area, and that is just the price you pay for convenience. My HVAC unit was noisy (which actually drowned out the traffic noise a little), but I understand that this hotel is about to be renovated, so that will probably be addressed.

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Bed

By

October 24, 2019

club

One bed had a big dip in there middle and was the worst nights sleep I've ever had at a Holiday Inn Express. Very uncomfortable.

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Awesome hotel

By

October 23, 2019

Excellent hotel Excellent service excellent rooms excellent parking lot excellent breakfast excellent staff excellent location excellent everything

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