 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property
Overall Experience 4.3
84%
Recommend This Property
|
Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member?
Sign in
to view reservations.
Everything was great!
Bypstuckey42
February 15, 2020
Everything was great, staff was very friendly, rooms were very clean
Great place to relax
Byguest2393
February 13, 2020
Great place for the value. Would definitely stay here again.
Great service
ByJayDeeEss
February 11, 2020
Property was clean and well lit. Very competitive pricing. The front desk staff was prompt and courteous and check-in and check-out were very easy. I would definitely stay here again.
Comfortable bed and great service
ByAbs1
February 08, 2020
It was nice
Comfortable room and bed
Service was excellent
Clean place. Highly recommended. Staff is very friendly and helpful!
ByPenemy
February 08, 2020
Watch your points! Often they are inaccurate! I have to call customer care in order to get the points I paid for...
Great hotel
ByElliot
February 07, 2020
Great location with friendly and helpful staff. I would recommend this hotel.
Disappointed in visit
ByKaren
February 05, 2020
I love Holiday Inn Express and I am a member. Unfortunately, this last stay wasn't great. First the tv was supposed to have some type of wire/antennae velcroed to the top of the screen and it was missing so you couldn't get any signal for the tv. It took the front desk clerk (who is alone at night) three trips to our room over 1 1/2 hours to get the tv to work. The we are finally relaxed and a middle aged family gets off of the elevator with two small children who are running and squealing up and down the hallway along with the adults in the group talking very loudly. I finally got up and stuck my head out of my door and asked them to please be quiet. I understand fire regulations require the gap under the doorway into the hall but there really needs to be a better sound proof option. This noise level wasn't the fault of the hotel and I don't blame them for it but it made the stay less than optimal in my opinion.
Moving to Texas
Bypsw48
February 03, 2020
My husband and I and another couple spent the night at Texarkana, Arkansas on a trip to Texas. We had many hotel options but chose the Holiday Inn Express on Crossroads. Hotel looked nice on outside, check in with Kimberly went very smoothly. Rooms clean, enough towels and washcloths. Bed slept very comfortable and liked the pillows. Breakfast was hot with lots of variety. Breakfast lady very attentive. Check out with Everett was quick. All employees very pleasant. Will be back!
Fresh breakfast.
ByLaubensar
February 02, 2020
I’ve been getting concerned about the Holiday Express chain. We’ve had a few bad experiences with the stays lately. It was nice to see one done right. The property did a very nice job
Home away from home
ByKaye
February 02, 2020
Great staff. They make me feel like family and welcome every time I come in.
Hot Tub and Pool Closed
BySad about the hottub
January 21, 2020
The hotel and staff were amazing. The only problem was the disappointment because the pool and hottub were not jn service.
nice hotel
ByAngie
January 21, 2020
this hotel was very nice and very clean. I was completely comfortable here and will definitely stay again.