 Guest Reviews
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92%
Recommend This Property
Overall Experience 4.4
92%
Recommend This Property
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all around good experience
ByAKT23
June 25, 2022
Very nice place to stay. I appreciated that staff was quick, professional. Restaurants and shopping nearby.
Good option for a hotel stay
ByJoyce II
May 31, 2022
As always, check-in and out are easy to manage. Rooms are clean and inviting. I must say that in the past we've paid a reasonable amount for the room. But this time it was double the price. So I wonder if that was due to their trying to make up for lost revenues during COVID. I hope the price comes down when things get back to normal
Close to CSU Stanislaus
Byrdegu00
May 12, 2022
Check-in was smooth and easy. Front Desk guest services name Delaney, she was very friendly and welcoming when first arrived at front desk. Also, female guest services shift working on Sunday am of Mother's Day was very friendly. Happily extended late check-out upon request.
Comfortable faciloty
ByWizard
May 10, 2022
Have used this hotel many times over the years. Services and amenities are consistent . Rooms clean and comfortable. Great value
Worst hotel stay I have ever had.
ByTyradl
April 13, 2022
Their was alot of noise in the room next to us at 12:00 am and the supervisor and security said they couldn't do anything about it wanted to charge us to move us to another room. The room we stayed in was missing light bulbs and the refrigerator was so loud we had to unplug it to hear tv & sleep we was not being able to use it for our food. Manager Marissa Gonzales would not talk to us and wanted to charge us to be moved to another room. Jacuzzi was not working and we did not know that. To be treated so horribly in visiting my son in college for the first time was a bad experience and a strain on my daughter that is special needs which I made the mgmt staff aware of at 1:00 am, that she is on medication and has to be able to sleep.
Recommended with reservations -- one big complaint
ByChristopher O.
January 21, 2022
A big plus, the breakfast crew does a better job compared to most other HI Express hotels. They don't burn the scrambled eggs, and the eggs seem a little better somehow. Good job on that.
But ...
Fox News Channel plays in the breakfast room. That's going to alienate a good 33% of your customers, myself included. As we see it what they do isn't simply a different viewpoint, it's full of lies, half-truths, spin, and ginned-up outrage. I bet even people who *like* that channel start the day angry, having watched it at breakfast. It's what they do.
And to those of us who don't like the channel, being subjected to it at breakfast is the OPPOSITE of hospitality. It can ruin a morning.
Find some local channel with happy talk and weather. Or even a sports channel. Choosing something 1/3 of your customers are going to find offensive, that's bad. Change it, PLEASE.
Would recommend
ByHottie
December 17, 2021
It was all great. The front desk girl was wonderful. Everything was clean
Good business hotel
ByChris
December 12, 2021
Clean rooms with hot breakfast. No noise from Hwy 99. Plenty of on-site parking and restaurants in the area.
Got the job done nicely, no complaints
ByJoel
December 09, 2021
Check in was a breeze, staff was friendly. Didn't use any amenities but the rooms were clean and well maintained. Slept like a baby, a baby on Benadryl that is. Would totally go back.
Passing thru
ByJimbo
December 08, 2021
Great staff and nice clean room supper quite and great comfortable bed and spotless bathroom who can ask for more.close by lots of good restaurants
Stay for leisure
ByMirna80
December 08, 2021
My stay was brief but comfortable. I had prompt service and was able to get to my room with no trouble. My room was clean and tidy and the hotel was not crowded at all.
New Normal??
ByNikki69361
December 02, 2021
Limited amenities due to restrictions. Expected. Mattress needed to be replaced badly. Very uncomfortable. Not expected. Handicap accessibility meets the minimum but this isn't unique to this stay at this facility.