Rated 3.9 out of 5 by 42
Rated 4.0 out of 5.0 by Dammerung Great service/clean hotel but uncomfortable beds.
Hotel was very clean. The staff; from the front-desk, the cleaning service to employees servicing breakfast area were all very pleasant and very helpful. Staff always acknowledged you and wished you a good day when they saw you. All hotels should be this friendly. Nice example of good service.
My only one complaint is the beds were not comfortable. My husband, son and myself had trouble sleeping on the uncomfortable beds and got up early because our backs were too sore to stay in bed lany longer. Made for a tired vist to Detroit for a wedding and not up to what we usually experience at Holiday Inn. The problem was the mattress itself was not comfortable.
January 23, 2014
Rated 4.0 out of 5.0 by GrandpapaJonnie Just another hotel
Not the best Holiday Inn Express, it shows age, Breakfast pretty basic, had better rooms and Breakfast at most other hotels.
January 11, 2014
Rated 4.0 out of 5.0 by USMCE9 Outdated
The location of this hotel is great but the hotel is very, very outdated. It needs a full restoration as it is very old. From the carpet, pillows, beds and the furniture it is not at the same level as other Holiday Inn Express Hotels. The staff are great and the breakfast and dinner are great. Update your hotel.
December 17, 2013
Rated 5.0 out of 5.0 by Jtrombet One of the best Holiday Inns I ever stayed at.
This was one of the best Holiday inns I ever stayed at.
The room was perfect, clean and tidy.
The big tub ans shower were an unexpected, well appreciated bonus. It was very cold outside but the tub was great!
December 16, 2013
Rated 5.0 out of 5.0 by Jimr1234 Great place to stay everytime
Stay here often and everything from staff to rooms and great breakfast is a 12 out of a 10. Thank YOU,
November 23, 2013
Rated 3.0 out of 5.0 by DanielEE Older motel but reasonably clean
This was a different brand years ago and the decor and furniture has not been updated. It has been more than ten years since last I stayed there and looks exactly the same. Breakfast was dried out and tasteless. The good news is that there is a McDonalds really close to the property.
Best classified as "not bad" but definitely "not good". Not a newer HIExpress. I really like the newer properties and thought this was one before I arrived to find out it was a place I had stayed years ago. Disappointed.
November 20, 2013
Rated 5.0 out of 5.0 by Jimr1234 The best of the best
Wow, the breakfast is wonderful and the price is right. The staff helps me every trip. Been here many times and look forward to many more trips to Warren, MI.
October 28, 2013
Rated 1.0 out of 5.0 by Omahatravelers1 Understaffed, chaotic
We waited for a half hour to check in because the front desk was so busy. When it was our turn, the HI employee told us we were lucky that our room was cleaned. People had been coming up to the front desk after finding their rooms had not yet been cleaned. Small hockey playing children and drunk adults were quiet noisy.
The hotel guide in the room stated there was a private airport shuttle. The front desk person then told us that it was for another location only and it cost us $$$ to take a taxi to the airport. Our son lives in St Clair Shores and we will try to pick more wisely the next visit.
October 23, 2013