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Holiday Inn Express Williamsburg North

720 Lightfoot Road , Williamsburg, Virginia 23188

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 854 reviews
90%
Recommend This Property

Ratings Breakdown

854reviews

  • 5 Stars
    565
  • 4 Stars
    181
  • 3 Stars
    63
  • 2 Stars
    26
  • 1 Stars
    19

Tidiness

By

April 18, 2018

club

At this Holiday Inn, the atmosphere was very pleasant until it comes down to the staff tidying up the bathroom the same way as we first arrived. Day 2---when arrived back from a day trip, we had to ask for more towels and face
towels since it was 4 of everything when we arrived with Day 3, asking for more tissue because we had completely run out.
After Checking out, I forgot a small pillow in the hotel
room that I had acquired after having surgery with sentimental value with people's names on it. I called the next day to see if it had been found and nothing. I even
went back to the hotel and nothing. It needs to be something posted about having things left in room after check out. If not, employees need to put all items left in a room in a box so it can be claimed. The cleaning person put it on top of the bed Day 2 so I am sure that someone on the custodial staff has it.

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