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Holiday Inn Express Bengaluru Bommasandra

Bommasandra Industrial Area

Attibele Hobli, Anekal Taluk

Karnataka

Bengaluru

560099

India

Check In: 2PM

Check Out: 12PM

Check-in Age: 18

E-mail Hotel

91 80 69759999

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Bengaluru Bommasandra Bommasandra Industrial Area Attibele Hobli, Anekal Taluk Karnataka

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

3.9

based on 47 reviews
78%
Recommend This Property

Ratings Breakdown

47reviews

  • 5 Stars
    25
  • 4 Stars
    6
  • 3 Stars
    7
  • 2 Stars
    5
  • 1 Stars
    4

Most Horrible Experiance this trip

By

May 12, 2025

club

I was at this property for 2 days, personally think this is not value for Money. The rooms are tiny (note not small but tiny).
I ate on both the days first day was decent, but 2nd day dinner was so horrible, Food was ICE cold and gave a pungent smell, the food was empty no refills but they started seeing it after Informed the crew. Brownie was hard as stone.

I did not eat that day and gave feedback, but the staff was not even sensible to get the manager or Chef to talk with me which I felt this review mechanism was just eye wash, I will be happy to talk with the manager or anyone who can really make a difference

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Front Office

By

May 09, 2025

Nice stay great hospitality front office team very kind and helpful

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Great hospitality

By

May 05, 2025

I lover there hospitality and the way those people approach there guests very helpful and I could like to inform that those people have to improve there food taste apart from that I love everything there

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Courteous staff, high hygiene and quality food

By

May 03, 2025

I have been staying in Holiday Inn Bommasandra for last over 9 months, it’s a great facility with following special offerings:
- clean and hygiene rooms and property
- courteous and efficient staff
- impressive food variety coveting Indian and overseas cuisines
- continue to build up on overseas guests
- impressive Safety and security
I recommend this property to my knowns!

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Horrible room service and restaurant Team/staff

By

April 25, 2025

club

I stayed for 6 days and my colleague stayed here for 2 days in from 21st to 27th April. On my 3rd day of stay my colleague was suppose to check in at 2pm, but with me he had just one tea in breakfast area before check in. So the hotel says we need to pay for the tea. I requested them price or charge is not the issue but the hospitality kind of this is not welcoming or acceptable. But hotel didn't flinch also on this feedback.

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Comfortable Bed and Staff are great.

By

April 03, 2025

The bed is comfortable, the staff are courteous and helpful. The room is clean, the hotel lobby and reception area are clean, the dining area is spacious.
The only comment maybe is to add more twist on the food which other guest who don't like spicy foods or Indian foods.
The hotel is strategically located to the area which I am working with.

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About the Friendly staff and exceptional service

By

March 28, 2025

I just visited the Hotel in this month, and I was mesmerized to see their luxurious accommodations.
Their staff behaviour of front desk is also excellent, specially the service of Ms.Shanthala , Ms. Manisha, Mr. Ankit and Suman is very friendly I was impressed by the efficient check-in/check-out process by the front office team and their customer service is also commendable. I received first-class service from the moment I arrived at the hotel until the moment I left was simply stunning. and I would love to visit and again, also in the restaurant Mr. Maheshwaran and his team members Mr.Arun and Ms.Chukku services are very good and they are very friendly.
I wish them all a very best …
Regards
Edward

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Comfortable and good stay

By

March 26, 2025

club

The hotel is situated near to the main road yet no major sound issue. Overall the experience was very good the hotel arrangements very good. The food quality was good.

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Poor Service

By

March 25, 2025

for last 3 month I am staying in this property, as per my experience handling customer issues is a big concern may due to limited number of staff in hotel. This time I have ROOM NUMBER 331 in front of lift lobby which was not comfortable all the time, I requested to see possibility to change room, but no one came back to me. If this kind of poor service again n again, I may not be staying here. Hotel Manager is super busy person, I tried to contact him during my Jan-25 stay but he never responded on mobile.
Gym is too small and only one trademill.

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Average

By

March 25, 2025

Surprised to see the membership was taken too casually and I didn’t feel like a member but like a guest who was at the mercy of the receptionist, suman was very courteous but the other lady I cannot remember the name the day I checked in on 21st I would say she lacked lot of customer centric approach, I understand this facility is an express but would have been nice if the room dining was there until late night I was again surprised that by 11 the hotel had no food and due to the strike and rain I had to get food from outside the basic sense of a hotel was a little lost I have been in many IHG hotels where the service was impeccable and the membership was understood unlike here if this is the same case I would choose another IHG hotel in Bengaluru the next time I visit

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Improvement Areas

By

March 20, 2025

Restaurant Staff is bit lethargic in service especially in room service delayed service & in Breakfast of live items delayed services were there. No bell Boy Services & toiletries are served on request only...

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Not like any other IHG hotels

By

March 15, 2025

Not like any other IHG hotels
Small room with higher price
No wardrobe

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